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unable to connect to network

Discussion in 'Networking' started by jackiedesposito, Feb 14, 2011.

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  1. jackiedesposito

    jackiedesposito Thread Starter

    Joined:
    Feb 14, 2011
    Messages:
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    Hi there, unfortunately I had to go onto a website last night called "Audible" because I have a payment on my credit card showing and I wanted to know what it was. My pop up browser warned me that the site may contain harmful content but I had to proceed to be able to find out what I was being charged for. I accessed the site via an email. I have tried to open up my laptop this morning and a sign popped up saying a corrupt file had changed my homepage. I cannot click on it to set is as my default. I cannot connect to the internet either, when I click on network places and highlight my usual one it comes up with a message "This is taking longer than usual". Can anyone out there help me please ?
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
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    First Name:
    Terry
    ??? Do you mean that you received a fake email with a malicious link, clicked on the link and ignored the "harmful content" warning? If so I suggest you post the info requested by Everyone MUST read this BEFORE posting for help in this forum and then click on Report and request this thread be moved to the Virus & Other Malware Removal forum.

    If that's not what you meant please explain, and show ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
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