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Unable to connect to ONE specific site

Discussion in 'Web & Email' started by donintx, Mar 4, 2012.

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  1. donintx

    donintx Thread Starter

    Joined:
    Apr 9, 2008
    Messages:
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    I get a connecting.... / timeout msg when trying to connect to www.tarrantcounty.com (67.135.243.221). Every other site I try/use works fine. Took laptop and connected OK with a public WIFI, and neighbors WIFI.

    System: Time Warner Cable (roadrunner), Motorola cable modem (RR), Cisco Valet Plus M20, win 7 professional (uptodate), MSE (uptodate), FireFox 10.0.2 .

    I have the same problem with two other desktops (XP home uptodate) and Vista (uptodate) and a laptop Win7 Home (uptodate)
    Frustrating. Also can't ping to the site, and tracert fails at timeout when arrives at that address. WHOIS gives the correct owner.

    Can't/haven't found any help in M20 docs. M20 appears to be the only common in the problem.
     
  2. helpful

    helpful

    Joined:
    Sep 17, 2009
    Messages:
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    you have a piece of software on your machine that is blocking access. Are you using any ip blocklist filtering software such as peer guardian?
     
  3. donintx

    donintx Thread Starter

    Joined:
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    Messages:
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    No blocking software. But the notebook works OK when not going through my router and there are no other changes.
     
  4. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
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    First Name:
    Terry
    Let DGr be the Default Gateway address your router gets (WAN section).
    Let DGc be the Default Gateway address your computer gets when connected directly to the modem.

    My theory: DGr and DGc are different. Your ISP has a routing problem with Gateway DGr.

    If I'm right, good luck convincing them. You'll probably have to speak with a supervisor or tier 2.
     
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