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Unable to connect to the internet

Discussion in 'Windows Vista' started by FemiO, Dec 12, 2011.

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  1. FemiO

    FemiO Thread Starter

    Dec 12, 2011
    I've had a Vista PC for a while (since about 08), and the other day it stopped being able to connect to the internet. After checking the router settings, the router doesn't even acknowledge that the computer is connected to it, even though the ethernet cable is definitely working.

    I suspect it's a problem with the computer's IP address. After opening command prompt and attempting to do the command ipconfig /renew, the only thing it does is give me a line that says "An error occurred while renewing interface Local Area Connection : The RPC server is unavailable".

    Of course, it's simply a hunch that it's an IP problem, and if it is, I have no idea what could be causing it. My computer restarted on its own and displayed a message right before all this started, but I didn't get a chance to see what the message said. Other than that, I have no idea what's going on.
  2. TheShooter93

    TheShooter93 Malware Specialist

    Jul 9, 2008
    First Name:
    TCP/IP stack repair options for use with Vista or Windows 7

    Start, All Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

    In the command prompt window that opens, type the following commands, each followed by the Enter key:

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults: netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults: netsh int ipv6 reset reset.log

    Reboot the machine.


    How do you know that?
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