Unable to connect to the internet

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FemiO

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Dec 12, 2011
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I've had a Vista PC for a while (since about 08), and the other day it stopped being able to connect to the internet. After checking the router settings, the router doesn't even acknowledge that the computer is connected to it, even though the ethernet cable is definitely working.

I suspect it's a problem with the computer's IP address. After opening command prompt and attempting to do the command ipconfig /renew, the only thing it does is give me a line that says "An error occurred while renewing interface Local Area Connection : The RPC server is unavailable".

Of course, it's simply a hunch that it's an IP problem, and if it is, I have no idea what could be causing it. My computer restarted on its own and displayed a message right before all this started, but I didn't get a chance to see what the message said. Other than that, I have no idea what's going on.
 

TheShooter93

Cody
Malware Specialist
Joined
Jul 9, 2008
Messages
11,250
TCP/IP stack repair options for use with Vista or Windows 7

Start, All Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

In the command prompt window that opens, type the following commands, each followed by the Enter key:

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults: netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults: netsh int ipv6 reset reset.log

Reboot the machine.

-----------------------------------------------------------------------------------

even though the ethernet cable is definitely working.
How do you know that?
 
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