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Unable to connect to Wifi after power outage

Discussion in 'Networking' started by swetha713, Jan 3, 2016.

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  1. swetha713

    swetha713 Thread Starter

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    After a power outage, my laptop and sister's phone would not connect nor recognize our router. We turned off the router and rebooted it, after which her phone connects but my laptop still would not connect at all. I tried manually setting up the network on the laptop, the network still won't pop up anymore.
     
  2. flavallee

    flavallee Trusted Advisor

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    What's the brand name and model name and complete model number of your laptop?
    What Windows version and bit version is it running?

    Go into the Device Manager, then expand the Network Adapters heading.
    What's the exact description of the devices listed there?

    ---------------------------------------------------------------
     
  3. metallica5456

    metallica5456 Trusted Advisor

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    Also advise if either device was plugged into the charger during the outage
     
  4. swetha713

    swetha713 Thread Starter

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    @flavallee I have a Samsung laptop, Model: NP300E5C - A0BUS; under device manager and network adapters:
    Bluetooth Device (personal area network)
    Bluetooth Device (RFCOMM Protocol TDI)
    Qualcomm Atheros AR9485WB-EG Wireless Network Adapter
    Realtek PCle GBE Family Controller

    @metallica5456 I don't remember as I wasn't home at the time, but if I were to guess, it probably was plugged in.
     
  5. metallica5456

    metallica5456 Trusted Advisor

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  6. swetha713

    swetha713 Thread Starter

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    @metallica5456 It's windows 10 (originally windows 8 but got a free upgrade), and how do I find bit rate?
     
  7. flavallee

    flavallee Trusted Advisor

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    Double-click each of these entries to open its properties window, then select the "General" tab.
    Does it show each one as working properly?
    Select the "Power Management" tab.
    Make sure the command to turn off the device to save power is NOT checked, then click Apply.

    ---------------------------------------------------------------
     
  8. metallica5456

    metallica5456 Trusted Advisor

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  9. swetha713

    swetha713 Thread Starter

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    @flavallee, did as you said...everything is working properly and unchecked the boxes regarding shutting down to save power. Wifi was still disconnected, tried rebooting and the problem still persists.
     
  10. swetha713

    swetha713 Thread Starter

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    bitrate: 64
     
  11. lunarlander

    lunarlander

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    Try rebooting the router.
     
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