Unable to connect to wireless HP printer

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ebrava

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Nov 27, 2011
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I am able to connect 3 computers to the network. When I enter the passkey in the HP printer, the network goes down and I need to restart it. Then computers are back on, but the printer cannot be seen. The printer driver is downloaded. How to fix?
 
Joined
Feb 9, 2008
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Not into wireless printers, but a little more information would help.
What model HP Printer?
What make/model router (modem/router)?
 

ebrava

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Nov 27, 2011
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Printer:HP Photosmart C309 All-in-One Printer
Router: Arris TM602g/CT
 
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Have you tried connecting without security?Have you ran the HP Wireless Connection diagnostics?
Can you access the Arris and see if the HP is listed as a client?
 
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