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Unable to connect to YouTube

Discussion in 'Networking' started by ODloddy, Mar 22, 2015.

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  1. ODloddy

    ODloddy Thread Starter

    Joined:
    Mar 22, 2015
    Messages:
    1
    I new so forgive if this is the wrong forum or such.

    I'm suddenly not able to connect to Youtube. I checked on Chrome, Firefox, IE, and Safari, none connect. I was watching a video then went to a new one and got an error message; "Cannot connect to webpage". DNS Error. It's only YouTube.

    I flushed (?) the DNS, reset IP with command prompt, checked C:Windows/Systems32/etc. Hosts, nothing wrong there according to another post on here. Cleared cache also.

    I haven't updated or changed anything in the last 4 days, I checked the proxy settings and they're also fine, as are my firewalls. I'm currently running Adwcleaner, Anti-Malwarebytes and HitmanPro to see if its a virus problem but I don't think it is... Any help is very much appreciated.

    System Info:

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 8.1, 64 bit
    Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz, Intel64 Family 6 Model 58 Stepping 9
    Processor Count: 4
    RAM: 3977 Mb
    Graphics Card: Intel(R) HD Graphics 4000, -2043 Mb
    Hard Drives: C: Total - 462960 MB, Free - 267818 MB;
    Motherboard: Dell Inc., 06RYX8
    Antivirus: Windows Defender, Disabled
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,371
    First Name:
    Wayne
    try ping youtube.com

    and a tracert youtube.com

    ------------------------------------------------------------------------
    Ping & Tracert Tests

    For Windows 8
    To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop. Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.​

    For windows version, XP, Vista, W7
    Hold the Windows key and press R

    Now type CMD

    then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ): ​

    In the command prompt window that opens

    Type the following command
    ping youtube.com
    Post back the results in a reply here
    right click in the command prompt box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste


    Type the following command
    tracert youtube.com
    Post back the results in a reply here
    right click in the command prompt box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste
     
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