Unable to delete %temp% files

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sekarsri

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Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home Single Language, 64 bit, Build 19042, Installed 20201010222220.000000+330
Processor: Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz, Intel64 Family 6 Model 69 Stepping 1, CPU Count: 4
Total Physical RAM: 4 GB
Graphics Card: Intel(R) HD Graphics Family, 1024 MB
Hard Drives: C: 908 GB (742 GB Free); D: 20 GB (1 GB Free);
Motherboard: Hewlett-Packard 2281, ver 77.35, s/n PEMLE008J6V15X
System: Insyde, ver HPQOEM - 1, s/n 5CD428199F
Antivirus: 360 Total Security, Updated: Yes, On-Demand Scanner: Enabled

Despite trying best possible method i.e. Windows >> Run>> type %temp% >> ENTER >> Select All >> delete, UNABLE to delete %temp% files. Please see attached screenshot. I may not be to concerned but for the fact that a large 10.2 MB file named "wbxtra_12112020_133527.wbt" keeps appearing even when I did not use Webex (Google says .wbt extension is a file that webex leaves behind every time the App is used). Note that just Windows>>RUN>>TEMP files get deleted.
 

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Couriant

James
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Your screenshot doesn't show any errors.

Have you tried using Disc Cleanup to remove the temp files?
 
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Have you tried rebooting your machine before trying to delete to make sure there are no orphan processes running that have the files locked? If that doesn't work I would suggest using a 3rd party program like "Move on Boot" which can be used to delete files on the next reboot before Windows loads up.
 

flavallee

Frank
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Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home Single Language, 64 bit, Build 19042, Installed 20201010222220.000000+330
Processor: Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz, Intel64 Family 6 Model 69 Stepping 1, CPU Count: 4
Total Physical RAM: 4 GB
Graphics Card: Intel(R) HD Graphics Family, 1024 MB
Hard Drives: C: 908 GB (742 GB Free); D: 20 GB (1 GB Free);
Motherboard: Hewlett-Packard 2281, ver 77.35, s/n PEMLE008J6V15X
System: Insyde, ver HPQOEM - 1, s/n 5CD428199F
Antivirus: 360 Total Security, Updated: Yes, On-Demand Scanner: Enabled
You appear to have THIS HP Pavilion 15-p029tx Notebook PC which was purchased in August 2014 and came with Windows 8.1 64-bit.

Windows 10 Home Version 20H2 Build 19042 64-bit appears to have been installed in it in October 2020.

Go into Settings - System - Storage - Storage Sense.
You should have options there for deleting temp files.

------------------------------------------------
 

sekarsri

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Aug 8, 2020
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You appear to have THIS HP Pavilion 15-p029tx Notebook PC which was purchased in August 2014 and came with Windows 8.1 64-bit.

Windows 10 Home Version 20H2 Build 19042 64-bit appears to have been installed in it in October 2020.

Go into Settings - System - Storage - Storage Sense.
You should have options there for deleting temp files.

------------------------------------------------
Hi Friends, thanks for the awesome suggestions/advice. Pasting latest device & OS info:
Device name HP
Processor Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz 1.90 GHz
Installed RAM 4.00 GB
Device ID 3EA79DA3-D42F-4198-B613-6C277CB28675
Product ID 00327-60000-00000-AA230
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Home Single Language
Version 20H2
Installed on ‎10-‎10-‎2020
OS build 19042.685
Experience Windows Feature Experience Pack 120.2212.551.0

Well, I tried ALL suggested actions, including running Disk cleanup (and cleanup system files) but to no avail. Unwanted files found after Windows>>Run>>%temp% are very STUBBORN & DO NOT GET DELETED. Also set up Settings - System - Storage - Storage Sense & ran it twice. Frequency of cleaning I have now set is everyday. Most unnerving (distressing) is a huge 10 Mb file named 'wbxtra_12112020_133527.wbt' keeps reappearing & stays in the temp file space even though I have not used Cisco Webex any time recently. From the file name I have copy-pasted here, it could imply that I last ran Webex on 12/11/2020 i.e. a month ago. On another note, I run CCleaner regularly yet this problem continues. Note that I also carryout Windows>>Run>>temp>>Select All>>delete AND Windows>>Run>>PREFETCH>>Select All>>delete: both these actions delete almost all the files that pop in respective selections.

I am attaching several screenshots including those with error messages. Look forward to advice please. Thanks a ton much in advance
 

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flavallee

Frank
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I know nothing about Cisco WebEx, so I don't know why you're having an issue with that .wbt file.

Considering that .wbt file is only 10.2 MB in size and your computer has a 931 GB capacity storage drive with 742 GB of free space still in it, 10.2 MB is not something to lose sleep over.

-------------------------------------------------
 

sekarsri

Thread Starter
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Aug 8, 2020
Messages
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I know nothing about Cisco WebEx, so I don't know why you're having an issue with that .wbt file.

Considering that .wbt file is only 10.2 MB in size and your computer has a 931 GB capacity storage drive with 742 GB of free space still in it, 10.2 MB is not something to lose sleep over.

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Hi, Thanks for ur time. Well, I appreciate ur thought if it is taken as just a standalone aspect. However, total space taken by %temp% is 126 files 30 folders & 328 MB disk space. O/o this huge (in my humble opinion) space taken up by unused & deletable files, when I try deletion, still remaining were 93 files 8 folders & 125 MB i.e. about 38% of deletable %temp% files did NOT get deleted. Please see attached screenshots. My concern is that Malware get stored in these files & folders that stubbornly bypass every deletion effort including restart(s). More importantly, they do slow down the PC to a lesser or larger extent. If they are useful & usable files/info, then compromising on speed & space is justifiable, not otherwise, is my logic. Further, Google search says that typically .wbt files are harmful (aka dangerous!!) & they could hide malware/spyware etc. I DO NOT know the veracity of this info available in the open domain, but if a file is generated in temp space, it merits or it is worthy of permanent deletion from any device is my summary.
 

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sekarsri

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Check Task Manager to see if WebEx is running. Otherwise, uninstall WebEx
Yes Sir, been there & done that, and .wbt extension files vanished. Also, uninstalled Cisco Webex. Much thanks. I don't think this will seriously impact my functioning especially for online VC coz I do recall every time I click a meet invite, Cisco Webex actually downloads a new file each time. So, I could use browser to attend VCs. Grateful thanks for ur timely head up. Yet, even after .wbt files have been deleted, %temp% files vol is 170 MB on disk & they still refuse to be deleted....isn't that HUGE!! Regards
 

sekarsri

Thread Starter
Joined
Aug 8, 2020
Messages
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Including the Registry wrecker ("cleaner")?
Yes. However Registry Cleaner (wrecker) does NOT delete %temp% files...in fact does NOT delete any of the deletable files under Windows>>Run>>temp, prefetch & recent. Well, that's another story I suppose.
 

TerryNet

Terry
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My suspicion is that Ccleaner has caused the %temp% problem somehow. The only three ways I know to fix are to restore the Registry if you saved it before the problem occurred, do a System Restore if you have one from before the problem, or reinstall or "recover to factory defaults" Windows.
 
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