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Unable to download and install updates

Discussion in 'Windows 8' started by hardesty, Jan 9, 2015.

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  1. hardesty

    hardesty Thread Starter

    Joined:
    Nov 17, 2003
    Messages:
    198
    Every time I try to install new updates I get that my computer isn't connected to the internet.

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 8.1, 64 bit
    Processor: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz, Intel64 Family 6 Model 69 Stepping 1
    Processor Count: 4
    RAM: 12200 Mb
    Graphics Card: Intel(R) HD Graphics Family, -2016 Mb
    Hard Drives: C: Total - 944278 MB, Free - 866132 MB;
    Motherboard: TOSHIBA, VG10ST
    Antivirus: Windows Defender, Disabled
     
  2. Hepster62

    Hepster62

    Joined:
    Dec 29, 2014
    Messages:
    7
    Me to
    Get a "WindowsUpdate_80070663" error and ask to get help with this but windows has no idea what it is
    I have 8.1


    Graeme
     
  3. closetvibes

    closetvibes

    Joined:
    Nov 30, 2014
    Messages:
    32
  4. KomputerKid

    KomputerKid

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  5. hardesty

    hardesty Thread Starter

    Joined:
    Nov 17, 2003
    Messages:
    198
    I tried that and still get an error. 80072EFE. I go to Windows Update Settings and click updates and get this error.

    However, I tried something else this time and was finally able to get updates installed. I went to the Control Panel, System & Security, Windows Update. For some reason I was then able to download and install updates. Don't know what the difference was, but at least it worked
     
  6. KomputerKid

    KomputerKid

    Joined:
    Dec 25, 2014
    Messages:
    1,081
    Glad you got it fixed. Keep us informed if the fix holds for you.
     
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