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Unable to download anything!

Discussion in 'Web & Email' started by bobdon, Sep 13, 2004.

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  1. bobdon

    bobdon Thread Starter

    Joined:
    Sep 13, 2004
    Messages:
    4
    Here is how my download problem manifests itself:

    "Downloading C:\DOCUME~1\BOB\LOCALS~1\TEMP\on0own9e.exe

    C:\DOCUME~1\BOB\LOCALS~1\TEMP\on0o2n9e.exe could not be saved, because the source file could not be read.

    Try again later, or contact the server administrator."

    That's the message I get whenever I try to download anything. The only thing in the message that changes when I attempt a download from various sources is the type of executable file that follows the word TEMP\ In any case, the computer is unable to read the source file, what & wherever that is.

    Whenever I try to update echolink, an existing ham radio program that’s supposed to be a six minute download, it appears to download as I observe the lights on my external modem but the computer gives no “progress report” of the download. Further, the activity stops after about seven minutes and there is no record of the computer having downloaded anything.

    The owner of my ISP says the problem is in my computer and it’s anyone’s guess as to how long it has been there inasmuch as I’m not one who downloads more than a couple of things a year.

    Some particulars: Using WIN XP Home, SP1 (I sent for the SP2 CD), Memory is 512 & the Intel processor is 2.4 MB, about 7 GB used on a 80 GB H.D. I disable Norton when I attempt any downloading. I have no firewall at this time and I set my internet security to medium prior to downloading. I have MSIE but usually use Netscape 7.1

    Any help would be appreciated.
    Thanks
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Have you emptied your temp folder?
     
  3. bobdon

    bobdon Thread Starter

    Joined:
    Sep 13, 2004
    Messages:
    4
    To MFDnSC

    Yes, indeed. I cleared the internet TEMP files only. But only AFTER encountering the problem.
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Restart in safe mode

    Open Windows Explorer. Go to Tools, Folder Options and click on the View tab. Make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files". Now click "Apply to all folders"
    Click "Apply" then "OK".

    Now empty these folders:
    C:\Documents and Settings\all profiles\local settings\temp
    NOTE: all profiles means all of the profiles on the machine
    c:\temp
    c:\windows\temp

    Empty your recycle bin.

    Reboot.

    Make a folder on your hard drive, like My Documents\HJT
    Download Hijackthis.
    Unzip the file to the folder on your hard drive.

    Double click on Hijackthis.exe then click on the "Scan" button, then click on "Save Log".

    Copy and paste it back here and someone will be happy to review it.

    Don't make any changes until instructed to do so.
     
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