unable to download software updates.

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Phoenix Rising

Thread Starter
Joined
Mar 9, 2009
Messages
540
I can't download or update it says stuff like there is no internet connection or failed. This is something newthe update part wasn't but I could download stuff I ran a mal-ware scan nothing as well a s microsoft essentials ant- virus nothing there either. Also the loading of web pages are moving very slowly. Here is a recent HiJake Log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:02:49 PM, on 11/27/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Panda USB Vaccine\USBVaccine.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\MARK\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: EpicPlay - {56E4076B-A42B-4745-BA35-34DA8AC4C2F2} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: NOW!Imaging - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - C:\Program Files\Copper HiSpeed\components\NOWImaging.dll (file missing)
O2 - BHO: Prefetch - {A66AA08A-9BF0-4e87-99E6-6972731D6B99} - C:\Program Files\Copper HiSpeed\Prefetch.dll (file missing)
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Copper HiSpeed - {8B79EE88-E62D-4AA8-B530-CC357BA112B7} - C:\Program Files\Copper HiSpeed\Toolband.dll (file missing)
O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1316584026390
O16 - DPF: {8CFCF42C-1C64-47D6-AEEC-F9D001832ED3} (DellSystem.Scanner) - http://xserv.dell.com/DellDriverScanner/DellSystem.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D417CFBF-17C2-4497-BE1F-7529CFFD300D}: NameServer = 207.69.188.167 207.69.188.166
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NMSAccess - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe

--
End of file - 7569 bytes
 

Phoenix Rising

Thread Starter
Joined
Mar 9, 2009
Messages
540
I got sys info to download and ran it, here are the results:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) D CPU 3.00GHz, x86 Family 15 Model 4 Stepping 7
Processor Count: 2
RAM: 1014 Mb
Graphics Card: Intel(R) 82945G Express Chipset Family, 224 Mb
Hard Drives: C: Total - 38138 MB, Free - 9209 MB;
Motherboard: Dell Inc., 0HH807
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled
 

Phoenix Rising

Thread Starter
Joined
Mar 9, 2009
Messages
540
Yes the problem is common to both web browsers I had downloaded this "MicrosoftFixit.wu.Run" but it itself is effected by this problem too!
 

Phoenix Rising

Thread Starter
Joined
Mar 9, 2009
Messages
540
Good memory but they told me i was limited to no more then 10 hours a day, so I sent them packing. We apparently have different opinions of what unlimited means.I have regular dial up but I did get a new modem an Agere PCI 56 k V.92. It was in before these problems occurred, so I don't think this is the problem!
 

Phoenix Rising

Thread Starter
Joined
Mar 9, 2009
Messages
540
Did just that, It found 47 updates I will see how well this works. I' didn't know about these download managers besides the one that came with the Microsoft setup. Hopefully this will be a good addition thanks for the tip.
 

Phoenix Rising

Thread Starter
Joined
Mar 9, 2009
Messages
540
Tried to update latest version of Anti Mal-ware no dice. Microsoft Fix it came up with this error when I tried to run it. Fix it troubleshooting cannot continue because an error occurred.Still not loading web pages very well took about a half dozen reboots to get this screen to open the page to post this, Have run the with all the reboots haven't had it up long enough to run a full scan of anti V or anti Mal-ware, but will try to let it run over night...what's left of it!

We're sorry but the program encountered an error trying to contact the server. Please try again later. [ Code 80072EE2].
I get this error every time! what is error code 80072EE2?
While chasing this error I came across this:Right click the 'My computer' icon on the desktop
Select 'Properties'
Select 'Hardware' tab
Select 'Device Manager'
Select 'Network Adapters' by clicking the '+' sign
Right click the adapter connecting the pc to the home lan or gateway router
Select 'Uninstall'
Reboot


Although I don't have a router or home lan could this have something to do with the MP4 balloon issuean adapter issue. My browser loading pages could be connected as well I'm guessing.
 

Phoenix Rising

Thread Starter
Joined
Mar 9, 2009
Messages
540
Ok I think I just solved part of the problem, it's amazing what you can do when you apply yourself. I went to internet options clicked on settings.A box popped up and clicked on properties. A new box opened, clicked on the "options"tab. on that page there is a box that says "Idle time before hanging up" It said 20 minutes, I know from experience that it should read never. So I believe that will fix the browsing issue it seems to have for now. But the other issues still exist!
 

Phoenix Rising

Thread Starter
Joined
Mar 9, 2009
Messages
540
OK here is where this is at. The browse tabs in firefox take forever to load or open. The download manager works on some but I have malware bytes and it has an update button built into the program. It wont update from there. Microsoft essentials is the same way too. I'm downloading a new version of firefox now and it's not going through the free download manager. I'm not sure why the selectiveness of its choices when downloads are done. But browser tabs seem not to want to open or come up with an error message. Timed out, could not connect, some such message.
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,487
i have removed your duplicate posts - please do not keep posting the same info - this is a site of volunteers and sometimes it may take anything upto 24-48 hrs to get a reply - posting duplicates will not speed that up
 
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