Recently changed to earthlink DSL from AT&T dial up. Now some pictures attached to incoming e-mails are not coming through, most attempts to forward pictures produces blank squares with little red x's in upper left corner. Many hours with EL tech support unsuccessful. Using Windows XP Home Ed., EL's Total Access e-mail program. History cleared, disk cleaned, computer defragged. I should add that incoming attached pictures rename themselves to ATT00000.EML and then change number squentially, i.e. 00001, 00002, etc.