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Unable to get File/Printer Sharing on Network

Discussion in 'Networking' started by racybabeuk, Mar 30, 2008.

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  1. racybabeuk

    racybabeuk Thread Starter

    Joined:
    Dec 31, 2003
    Messages:
    8
    Trying to fix a problem for a friend with printer sharing and their set up is:

    Main desktop PC has local Lexmark printer on USB port
    DLink router shares internet access with main pc and two wireless laptops
    All are on XP pro.

    All 3 PCs have access to the internet. AVG is the AV used. The windows Firewall is turned on and file/printer sharing is in allowed box.

    The router was set up by another friend of theirs and first of all found they had no encryption so immediately set that up so all 3 could access the internet safely. Two neighbours had been using their bandwidth and were on the network report. Also, the guy who set it up had left the router with the default username and password (admin and admin) for dlink!! So changed that too.

    Problem started with trying to share the printer through the Add Printer - browse for printer path and got a network not accessible message. Tried the usual route (Turn on file/printer sharing) , same workgroup name, different computer names, share printer set and printer share name duly noted etc).

    Pinged the laptop from the main pc and came back request timed out 100% lost packets. This was the same other way round too. So the computers cannot see each other on the network.

    Then did right click on the network adapter icon and find that the file/printer sharing tab has the properties box greyed out (unaccessible) so this is where main problem lies but no idea why it is greyed out!

    The guy was given a printer port (Netgear) to share the printers but I insisted that you don't need that as Windows allows for file/print sharing. It would be the easy way out to solve this problem but it is bugging me. Anyone know the answer please?

    Suzanne
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,940
    First Name:
    Terry
    When computers are on the same network (and, as you know, they are when they all get internet access through the same router) ping failure is almost always a firewall.

    3rd party firewalls often must be properly configured or completely and cleanly uninstalled. Sometimes 'disable' or 'turn off' will suffice.

    If they ever had a 3rd party firewall (internet security) on that machine some piece could still be hanging around.

    A 1st step you could try is Safe Mode with Networking and see if the pings are successful.
     
  3. racybabeuk

    racybabeuk Thread Starter

    Joined:
    Dec 31, 2003
    Messages:
    8
    (y) Thanks I will try that and post back on what happens
     
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