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Unable to get past Windows Screen: Hard Drive problem?

Discussion in 'Hardware' started by summer31, Oct 30, 2007.

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  1. summer31

    summer31 Thread Starter

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    I'm having trouble booting my dell inspiron 8600 laptop. The laptop is about 3 years old running Windows XP professional. When the computer is turned on I can only proceed to the windows load screen. After the blue bars run across the screen a few times, the screen begins to flicker, white and black interference lines show up. Then the computer freezes. I tried entering safe mode but I didn't reach the login screen. I've also tried simply reseating the hard drive also without any results.

    Any help and suggestions as to what to do next would be appreciated.
    Is this a hard drive issue? or could it be other connections?
    What is the best way to proceed without losing data?

    Thanks alot.
     
  2. Rich-M

    Rich-M

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    I would boot to the XP cd and choose "R" for recovery Console and then run checkdisk from the prompt: chkdsk /r if it doesn't work or won't complete I would say you have a dead hard drive.
     
  3. summer31

    summer31 Thread Starter

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    Update: I took the laptop hard drive and put it into a different laptop. It booted up without any issues which leads me to believe the hard drive isn't the problem on my own laptop.

    Could it be my video card?
    Even though the screen freezes, it seems as if the computer is running normally.
     
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