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Unable to install Realtek HD Audio driver (Error 0x00000002)

Discussion in 'Hardware' started by duzap, Jun 11, 2017.

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  1. duzap

    duzap Thread Starter

    Joined:
    Jun 11, 2017
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    My motherboard is ASUS P8P67-M Pro. The manufacturer doesn't mention any drivers for Windows 10 x64 on their website as you can see here: https://www.asus.com/Motherboards/P8P67M_PRO/HelpDesk_Download/ I tried to use Windows 8.1 x64 drivers, Windows 8 x64 drivers and Windows 7 x64 drivers. None of them worked. I even tried to download drivers directly from Realtek website, it didn't work as well. I am pretty sure the drivers should be fine and work, but I think there is a problem with my operating system. I remember in the past I tried to install printer drivers and I had issues as well (while it worked fine on another PC, only this PC had issues installing the driver) and I also have problem installing the new feature update (Windows 1703), it always ends up with an error, so I can't update to this version as well.
    I don't know what to do and I was thinking about re-installing windows, but it is very time consuming for me and I prefer a short solution to resolve this.
    Is there any chance someone has any idea how to resolve this problem?
    Thank you
     
  2. metallica5456

    metallica5456 Trusted Advisor

    Joined:
    Apr 1, 2013
    Messages:
    10,322
    First Name:
    Andrew
    If the manufacturer doesn't have any Windows 10 drivers on their website, then you are essentially a "Beta Tester" using Windows 10.

    Based on the issues you're having I would say Windows 10 may not be fully compatible with that board. Your best bet is to go back to either 7 or 8.1 OR buy a new motherboard that's fully supports Windows 10.
     
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