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unable to load driver/windows update

Discussion in 'Hardware' started by natho3, Nov 14, 2007.

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  1. natho3

    natho3 Thread Starter

    Jun 3, 2007
    When I try and install the update for my video driver and the latest Windows update (Windows Genuine Advantage Validation Tool (KB892130), I get an error message saying: "Windows could not load installer for display. Contact your hardware vendor for assistance".

    Also (and I don't know if this is related or not, I am unable to view "properties" from my desktop or to change screensaver/background themes from the control panel).

    From googling the error message, I suspect that it has something to do with my video driver but I'm not certain.

    I'm not sure what specs you need re: my computer. Here are the basics, if you need more, let me know.

    Dimension 2400

    Intel(R) Pentium(R) 4 CPU 2.66GHz
    Version: x86 Family 15 Model 2 Stepping 9
    Speed: 2657 MHz

    Microsoft Windows XP Home Edition
    Version: 5.1.2600
    Service Pack: 2.0
    Location: C:\WINDOWS
    PID: 55277-OEM-0011903-00102
    Hot Fix: KB943460

    Video Cared
    Model: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
    Driver: ialmnt5.sys
    Tuesday, April 15, 2003

    Sound Card
    Manufacturer: Analog Devices, Inc.
    Model: SoundMAX Integrated Digital Audio
    Driver: smwdm.sys
    Friday, February 28, 2003

    Any suggestions or instructions for correcting the problem would be greatly appreciated.


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