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unable to log in to my account

Discussion in 'Windows Vista' started by Julie217, Oct 11, 2008.

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  1. Julie217

    Julie217 Thread Starter

    Joined:
    Oct 11, 2008
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    I am using windows vista on my system and out of the blue when logging in one day I got the error message ''The user profile service failed the log on. User profile cannot be loaded.'

    I know the password is definately correct, fortunately I had set up a seperate user account for my kids to use otherwise i wouldnt be able to use my pc at all, however all my photos etc that i was using under my profile are unobtainable as I cant log in and I cant create any new users, or update my nortons as it will only let me do it through my account that i can not access.

    Please help, i am not a computer geek so need it basic!
     
  2. lunarlander

    lunarlander

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  3. Julie217

    Julie217 Thread Starter

    Joined:
    Oct 11, 2008
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    Thank you for sending me the link but it will not go through as it says i need administrator privilages to perform it and it is the administrator account that I cant get in to. Any ideas - please be simple because i'm not that geeky.

    Thanks
     
  4. TechB

    TechB

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