unable to log in to my account

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Julie217

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Joined
Oct 11, 2008
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2
I am using windows vista on my system and out of the blue when logging in one day I got the error message ''The user profile service failed the log on. User profile cannot be loaded.'

I know the password is definately correct, fortunately I had set up a seperate user account for my kids to use otherwise i wouldnt be able to use my pc at all, however all my photos etc that i was using under my profile are unobtainable as I cant log in and I cant create any new users, or update my nortons as it will only let me do it through my account that i can not access.

Please help, i am not a computer geek so need it basic!
 

Julie217

Thread Starter
Joined
Oct 11, 2008
Messages
2
Thank you for sending me the link but it will not go through as it says i need administrator privilages to perform it and it is the administrator account that I cant get in to. Any ideas - please be simple because i'm not that geeky.

Thanks
 
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