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Unable to log into locked Facebook account

Discussion in 'Web & Email' started by Pstark95, Apr 7, 2019.

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  1. Pstark95

    Pstark95 Thread Starter

    Joined:
    Apr 7, 2019
    Messages:
    2
    A week back I reactivated (previously I had deactivated it) my Facebook account. I posted a couple of pics and logged out of it. A few hours later when I tried to log in, it said the following:

    Please confirm your identity
    Recent activity may have affected your account's security, so we've locked it. We'll walk you through a few steps to confirm your identity and help you access your account.


    It gave me the option of either typing a text they'd send me on the linked mobile number, or asking 3 friends from a list of 5 they provided, whom I'd have to contact and get some passcode which I'd enter to get access. I chose the text option as there was no way of contacting any of those 5 friends when I was not on FB. (I don't have their personal mobile number, and I am not on a regular talking term with any of them). I didn't receive any text even after clicking resend a number of times. I read somewhere that if I don't access my account for a period of 96 hrs, things may get back to normal. I did that too, but wasn't useful, rather became worse. Now they are not giving me an option to recover my account using text. The only way is to contact any 3 of those 5 friends on my list whose phone numbers I don't have. I'm stuck big time. Is there a way out of this? In the worst case I'd like this account to be deleted. Is there any way to make that happen knowing I'm not able to access my account?

    PS: I'm able to log in but unable to access any part of the account.

    Thank you
     
  2. SpywareDr

    SpywareDr

    Joined:
    Mar 30, 2014
    Messages:
    3,096
    I'm afraid we are not going to be able to help you.

    Tech Support Guy Rules
     
  3. Pstark95

    Pstark95 Thread Starter

    Joined:
    Apr 7, 2019
    Messages:
    2
    Then how do I go about this? Does that mean my account will be locked forever?
     
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,295
    Contact Facebook. Since there's nothing we can do for reasons already stated I'm closing this thread.
     
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