1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Unable to log you on because your account has been locked out... cant log in as admin

Discussion in 'Windows XP' started by CLS616, Mar 24, 2011.

Thread Status:
Not open for further replies.
Advertisement
  1. CLS616

    CLS616 Thread Starter

    Joined:
    Mar 24, 2011
    Messages:
    2
    I keep trying to log onto my computer and get the error message: "Unable to log you on because your account has been locked out, please contact your administrator." I am using Windows XP operating system.
    If it were just an issue of logging on with the administrator account and resetting my account, I could do that. Only it won't even let me log on with my administrator account. I'm not sure what to do. This happened to my computer once a few years back and I ended up having to reformat my hard drive and lost everything. I really don't want to risk losing all of my files again, I don't have anything backed up.
    Is there any advice you can give me to get back on my computer?
    Thanks!
     
  2. vicks

    vicks

    Joined:
    Jan 31, 2005
    Messages:
    5,141
    Please see this,
    Passwords - Please do not ask for assistance with forgotten passwords and/or bypassing them. As there is no way to verify the actual situation and/or intentions, no assistance will be provided and any such threads will be closed.
    You can read the rest of the site rules by clicking on Site Rules to the right of this page.
    VIcks
     
  3. fairnooks

    fairnooks Banned

    Joined:
    Oct 1, 2007
    Messages:
    5,251
    Try safe mode and see if anything works. Possibly a command line system restore or use the utility in UBCD4Win CD.

    At least you should be able to use UBCD4Win or a Live Linix Distro to boot to and get your data off if reinstall becomes inevitable.
     
  4. CLS616

    CLS616 Thread Starter

    Joined:
    Mar 24, 2011
    Messages:
    2
    Please don't misunderstand my intent, I have no intention of trying to bypass passwords. I know my user name and password both for my account on the computer and for the administrator account, only it will not let log in with them and I continue to get this error message.

    I have also tried logging in using safe mode and have the same problem.

    Could it be a virus? And if so, what can I do to get rid of it?
     
  5. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    Do you have any other accounts and have you tried them?

    Have you tried a blank password?

    Hard drives can fail without warning, and all will fail if used long enough. No backups means you don't want to keep those files.

    Yes, it could be a virus. There are free boot CD's that will scan your computer from Avira, BitDefender, and others. But the problem with those is that after they remove the infections, the machine often will not run because crucial files have been removed. If you use one, be sure to note any system files that are quarantined or removed so that they can be restored if need be.

    UBCD4Win has an anti-virus scanner, too. Using UBCD4Win, you can restore a previous copy of the registry (if you had System Restore enabled and there are restore points). That would get you back to the earlier password situation. Removing any virus found will not repair the damage it did, so you may need to do that even if you find an infection.

    (Sorry. We will not be able to help you with any password problems.)
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Unable account been
  1. emptyxremedy
    Replies:
    2
    Views:
    334
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/987837

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice