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Unable to open Excel attachments

Discussion in 'Business Applications' started by KeggMcMuff, Apr 14, 2008.

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  1. KeggMcMuff

    KeggMcMuff Thread Starter

    Apr 14, 2008
    I have a user who is trying to open an excel attachment via a website. When clicking on the link she receives the pop up window asking if she would like to Open, Save, or Cancel her action. When she clicks open an error message appears indicating the file could not be located. The path is directing her to the temporary internet folder located on her pc. When she clicks save the file is saved and can be open.

    I have cleared her temporary internet files, and her cookies. She is using windows xp, excel 2003 and IE 6, any suggestions?
  2. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

    Nov 28, 2005
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