unable to open or save anything from email

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angie7

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Joined
May 16, 2007
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119
Hi, i have bought a new vista dell pc.
when i click on the attactments(pdf,word,photos), from bt yahoo email, it scans first by norton, then says found no virus etc, would i like to open or save etc.
when i click open, it downloads, then nothing.
when i click save, then choose my path, it downloads, then when i look to where i have saved it to, nothin in the folder etc.

thanks
 
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