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Unable to open/restore/maximise windows explorer

Discussion in 'Windows 7' started by NKHHarry, Feb 14, 2013.

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  1. NKHHarry

    NKHHarry Thread Starter

    Joined:
    Feb 14, 2013
    Messages:
    1
    Hi,
    On a domain Windows 7 computer where several users log in for work, there is a user who is unable to open/restore/maximise windows explorer. All other user account on this computer don't an issue with Windows Explorer.
    Help!!!

    Harry
     
  2. kanaitpro

    kanaitpro Account Closed

    Joined:
    Feb 13, 2013
    Messages:
    493
    sounds like a corrupt profile. try creating a new profile for the user, don't delete the old one, and see if that works. but first, have the user go to another computer and see if his profile works there. if that doesn't work, the user may have a problem with permissions, did it ever work for the user? just had a thought, you need to get on the server and check the proup policy settings for that user before doing anything else, then try the other computer, then try the new profile. sorry for the confusion, it's been a couple of months since i worked on active directory.
     
  3. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Any error messages?
     
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