Unable to open/restore/maximise windows explorer

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NKHHarry

Thread Starter
Joined
Feb 14, 2013
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1
Hi,
On a domain Windows 7 computer where several users log in for work, there is a user who is unable to open/restore/maximise windows explorer. All other user account on this computer don't an issue with Windows Explorer.
Help!!!

Harry
 

kanaitpro

Account Closed
Joined
Feb 13, 2013
Messages
493
sounds like a corrupt profile. try creating a new profile for the user, don't delete the old one, and see if that works. but first, have the user go to another computer and see if his profile works there. if that doesn't work, the user may have a problem with permissions, did it ever work for the user? just had a thought, you need to get on the server and check the proup policy settings for that user before doing anything else, then try the other computer, then try the new profile. sorry for the confusion, it's been a couple of months since i worked on active directory.
 

Phantom010

Trusted Advisor
Joined
Mar 9, 2009
Messages
34,796
Hi,
On a domain Windows 7 computer where several users log in for work, there is a user who is unable to open/restore/maximise windows explorer. All other user account on this computer don't an issue with Windows Explorer.
Help!!!

Harry
Any error messages?
 
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