Unable to Open Zip File

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cgm707

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Joined
Aug 5, 2000
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298
I have Mac OS 10.7.5. As requested, Facebook sent me a zip file with all of my FB data. However, I am unable to open it. I have tried Archive Utility and The Unarchiver. When I click on the file (facebook-.zip.cpgz), it makes another file with a .zip extension, and when I click on that, it makes another zip file.

Any help is appreciated, thanks.
 

cgm707

Thread Starter
Joined
Aug 5, 2000
Messages
298
Thanks for the reply, but still not working. I opened the zip programs first, StuffitExpander, The Unarchiver, then clicked on the facebook file. The programs simply make another icon, that can't be opened.
 
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