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Unable to Open Zip File

Discussion in 'All Other Software' started by cgm707, Dec 20, 2012.

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  1. cgm707

    cgm707 Thread Starter

    Joined:
    Aug 5, 2000
    Messages:
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    I have Mac OS 10.7.5. As requested, Facebook sent me a zip file with all of my FB data. However, I am unable to open it. I have tried Archive Utility and The Unarchiver. When I click on the file (facebook-.zip.cpgz), it makes another file with a .zip extension, and when I click on that, it makes another zip file.

    Any help is appreciated, thanks.
     
  2. DaveBurnett

    DaveBurnett Account Closed

    Joined:
    Nov 11, 2002
    Messages:
    12,970
    Try starting the zip program and then using FILE->OPEN-> your file
     
  3. cgm707

    cgm707 Thread Starter

    Joined:
    Aug 5, 2000
    Messages:
    298
    Thanks for the reply, but still not working. I opened the zip programs first, StuffitExpander, The Unarchiver, then clicked on the facebook file. The programs simply make another icon, that can't be opened.
     
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