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Unable to re-install Chrome

Discussion in 'All Other Software' started by JPSeabury, Jan 25, 2015.

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  1. JPSeabury

    JPSeabury Thread Starter

    Joined:
    Mar 7, 2012
    Messages:
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    Was having an issue with Chrome not being able to access the internet (IE was working fine from the same machine). I tried clearing cookies and cache, to no avail.


    I opted to remove Google Chrome entirely, and then try re-installing it, but whatever has the system hosed is preventing me from re-installing Chrome.


    Help! I don't want to live in a world without Chrome. :)




    OUTPUT FROM TSG SysInfo:
    ============================
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 8.1, 64 bit
    Processor: AMD A8-4500M APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
    Processor Count: 4
    RAM: 3554 Mb
    Graphics Card: AMD Radeon HD 7640G, 512 Mb
    Hard Drives: C: Total - 688722 MB, Free - 609353 MB; D: Total - 25441 MB, Free - 3064 MB;
    Motherboard: Hewlett-Packard, 184B
    Antivirus: Windows Defender, Disabled
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    What error message are you getting when trying to install Chrome?
     
  3. JPSeabury

    JPSeabury Thread Starter

    Joined:
    Mar 7, 2012
    Messages:
    33
    "Installation failed due to unspecified error. If Google Chrome is currently running, please close it and try again."


    In Task Manager, there is no Google Chrome task running. There are two "Google Installer" tasks and a "Google Update Setup" task. Those 3 tasks go away as soon as I close out the error message (and I've verified that they are not running before I start the download).
     
  4. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
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