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Unable to remove profiles

Discussion in 'Windows XP' started by moordown66, Jan 26, 2007.

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  1. moordown66

    moordown66 Thread Starter

    Joined:
    Jan 26, 2007
    Messages:
    12
    Hi. I want to remove 3 profiles from my laptop (an old Dell Latitude CPx, running XP), leaving just one but have not been able to do it.

    To do this I have done the following:
    control panel>user accounts>(selected the account to delete)>change account>delete account>delete files>delete account.

    The trouble is, when I get to the delete account screen and press the button, it just hangs, nothing happens. When I click the red x to get out I get the message
    End Program. mshta.exe program not responding.

    I've searched for mshta.exe but can't find it!

    any idea what I need to do to get round this one and delete the accounts?

    Thanks in advance.
     
  2. TheDude5555

    TheDude5555

    Joined:
    Aug 25, 2006
    Messages:
    125
    I would think the best alternative would be to delete the profiles using Windows Explorer. By default they are located in the "C:\documents and settings" folder.
     
  3. moordown66

    moordown66 Thread Starter

    Joined:
    Jan 26, 2007
    Messages:
    12
    Daaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhh

    That's so obvious!!!

    Why didn't I think of that!!!

    Thanks (y)
     
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