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Unable to restart

Discussion in 'Windows 7' started by TheLipglossLily, Feb 11, 2013.

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  1. TheLipglossLily

    TheLipglossLily Thread Starter

    Joined:
    Feb 11, 2013
    Messages:
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    Yesterday when I tried to turn my laptop - an Acer Timeline - on it would not switch on at all, no lights came on and the screen remained black. I left it for about an hour and when I tried to turn it on this time, it said "Windows was unable to start..." The options it gave me were safe mode or an option to try and go repair it. I clicked the second option and after checking the laptop, it asked if I would like to restore it to an earlier point in time so I clicked yes. It starts to load and then completely shuts down. This has happened several times. Now when I try and turn it on either the same thing happens or the lights come on to indicate there is power but the screen remains blank.
    I didn't have any problems before this point as far as I know.
    I would be extremely grateful for any help or suggestions? Really not technically savvy at all, I'm afraid.
    Thanks.
     
  2. huggie54

    huggie54

    Joined:
    Feb 17, 2008
    Messages:
    2,637
    hi.what happens if you select the "safe mode" option?
     
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