unable to run programs in administrator login

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phani_mi2

Thread Starter
Joined
Jan 2, 2011
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1
i am unable to run programs, setup in administrator login. my login(phani) is also not working properly. unable to run Hijackthis program. please help me.
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,279
Hiya and welcome to Tech Support Guy :)

Lets see if this works:

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! As you download it rename it to username123.exe and save it to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Remember to re-enable the protection again afterwards before connecting to the Internet.
  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.




Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:




Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Regards

eddie
 
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