Unable to save as different file types in many programs

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thebeak

Thread Starter
Joined
Feb 27, 2016
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3
Hi all,
When wishing to save a file into a different format using WORD or IRFANVIEW or WAVELAB or all other programs the save as option list appears fleetingly then disappears. You can rarely fluke it and it works normally but mostly it's click on the drop down menu and it just disappears.
This only happened after using CC cleaner and malwarebytes to remove a bad virus infection.
Also if I happen to double-click while choosing a format (as the menu disappears) the computer goes into a strange feedback loop and becomes unusable till eventually it stops by itself.
Pretty weird huh?
Sure hope some brilliant person on here can help me!
Cheers!
 
Joined
Sep 10, 2014
Messages
75
The virus must have removed the file extensions in registry. Not sure if you have to ask a malware specialist to look into the problem...
 

thebeak

Thread Starter
Joined
Feb 27, 2016
Messages
3
Thanks Pijush have added question to malwares forum maybe they can help... cheers.
 
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