Unable to see extra email accounts in Outlook 2013?

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Mr Davo

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Joined
Mar 15, 2009
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350
Hi Everyone,

I recently created a new profile in Outlook 2013 (using Control Panel > Mail (Microsoft Outlook 2013)(32-Bit)) due to my Inbox becoming corrupt (as the result of intermediate Exchange Server access).

In the new profile I have successfully added my primary email account, and I am receiving / sending emails fine. However when I add additional accounts either through the Control Panel > Mail..., or Outlook 2013 > File Tab > Add Account I am not able to see them in the left hand panel of Outlook.

Furthermore they are not shown in the File tab of Outlook under the Account Information heading.

If I then attempt to add the extra accounts again I see the message below -



Because I am unable to see the extra account I am unable to click on Repair or Change.

If anybody else has encountered this issue can you please share your experiences?

Kind Regards,

Davo
 
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