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unable to see my connection (router) under my connections

Discussion in 'Networking' started by reesaal, Dec 21, 2011.

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  1. reesaal

    reesaal Thread Starter

    Joined:
    Dec 21, 2011
    Messages:
    6
    Hello,
    Im having trouble connecting to my router, everything was working fine till two weeks ago, I have a Vonage D-Link router model: VWR-VD and and have 3 computers, 2 desktops and 1 Laptop. one desktop is connected directly to the router and works fine, the laptop is connected wireless and it works fine too. the other desktop has a Realtek 8185 extensive 802.11 bg wireless devise VEN 10EC / DEV 8185. the computer was working fine till 2 weeks ago that I don't know what happened but now I'm able to see other connections but not my connection (my router). on the task bar when I click on the bars for my connection, my connection does not appear. and show wireless network connection 2, which I think it didn't say that before. can somebody please help me.
    I've tried the following:

    Reinstall the Driver
    reset IP
    I tried to change the homegroup, but I couldent due to the fact that I'm not connected
    I don't know what else to do..
    Please help!!!!!!!!
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,413
    First Name:
    Wayne
    can we see an ipconfig /all and an xirrus screen shot

    what security suite do you have or ever had on the PC



    ------------------------------------------------------------------------
    ipconfig /all
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

    We would like to see the results from ipconfig /all post back the results in a reply here

    Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    ipconfig /all > network.txt & network.txt

    It will export the results to notepad and then automatically open notepad.

    Now all you need to do is copy and paste those results to a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will be highlighted
    Next
    From the notepad menu - choose Edit - Copy
    Now go back to the forum - reply and then right click in the reply box and paste
    ------------------------------------------------------------------------

    ------------------------------------------------------------------------
    Run Xirrus Wi-Fi Inspector
    Download and install

    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.


    http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
    Direct link to the program is here http://wpc.475a.edgecastcdn.net/00475A/XirrusWiFiInspectorSetup.1.2.0.exe

    {If the above link does not work heres another link http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html}

    Then run and install the program - on a wireless enabled PC/Laptop
    if you get an error - You need NET Framework installed for the WiFi Inspector to function.

    Run the program

    A user guide is available here http://www.xirrus.com/Products/Wi-Fi-Inspector/xirruswifiinspectorguide1-2-0.aspx

    post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
    Full details are here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot

    Note:
    For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better.

    If you are using the Mac OS then use http://www.istumbler.net/
    ------------------------------------------------------------------------
     
  3. reesaal

    reesaal Thread Starter

    Joined:
    Dec 21, 2011
    Messages:
    6
    Thank you for your help, i will download and run that program and put the results

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : RenatoSalgado
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek 8185 Extensible 802.11b/g Wireless Device
    Physical Address. . . . . . . . . : 00-18-E7-63-C6-36
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address. . . . . . . . . : 00-17-31-5C-3D-76
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{EFDC2E92-3E64-42A8-9496-E4E6A15BE112}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{98A5F345-BBF2-4826-9538-2971F810AD74}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
  4. reesaal

    reesaal Thread Starter

    Joined:
    Dec 21, 2011
    Messages:
    6
    the following is the screen shot of my laptop, which is working fine i will upload the rest. thank you
     

    Attached Files:

  5. reesaal

    reesaal Thread Starter

    Joined:
    Dec 21, 2011
    Messages:
    6
    This is the screen shot of the desktop that I'm having the problem with
     

    Attached Files:

  6. reesaal

    reesaal Thread Starter

    Joined:
    Dec 21, 2011
    Messages:
    6
    when I installed the xirrus on the laptop it gave me an error, whis is the following: I also put the screen shot


    See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text **************
    System.Threading.ThreadAbortException: Thread was being aborted.
    at System.Windows.Forms.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
    at System.Windows.Forms.NativeWindow.DefWndProc(Message& m)
    at System.Windows.Forms.Control.DefWndProc(Message& m)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


    ************** Loaded Assemblies **************
    mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5448 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    Xirrus Wi-Fi Inspector
    Assembly Version: 1.2.0.0
    Win32 Version: 1.2.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Xirrus/Xirrus%20Wi-Fi%20Inspector/Xirrus%20Wi-Fi%20Inspector.exe
    ----------------------------------------
    System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5446 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5447 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    DevExpress.XtraBars.v8.3
    Assembly Version: 8.3.4.0
    Win32 Version: 8.3.4.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Xirrus/Xirrus%20Wi-Fi%20Inspector/DevExpress.XtraBars.v8.3.DLL
    ----------------------------------------
    DevExpress.Utils.v8.3
    Assembly Version: 8.3.4.0
    Win32 Version: 8.3.4.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Xirrus/Xirrus%20Wi-Fi%20Inspector/DevExpress.Utils.v8.3.DLL
    ----------------------------------------
    DevExpress.Data.v8.3
    Assembly Version: 8.3.4.0
    Win32 Version: 8.3.4.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Xirrus/Xirrus%20Wi-Fi%20Inspector/DevExpress.Data.v8.3.DLL
    ----------------------------------------
    DevExpress.XtraEditors.v8.3
    Assembly Version: 8.3.4.0
    Win32 Version: 8.3.4.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Xirrus/Xirrus%20Wi-Fi%20Inspector/DevExpress.XtraEditors.v8.3.DLL
    ----------------------------------------
    sharpwrapi_Win32
    Assembly Version: 1.0.3917.29572
    Win32 Version:
    CodeBase: file:///C:/Program%20Files%20(x86)/Xirrus/Xirrus%20Wi-Fi%20Inspector/sharpwrapi_Win32.DLL
    ----------------------------------------
    msvcm80
    Assembly Version: 8.0.50727.6195
    Win32 Version: 8.00.50727.6195
    CodeBase: file:///C:/Windows/WinSxS/x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a/msvcm80.dll
    ----------------------------------------
    System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    DevExpress.XtraGrid.v8.3
    Assembly Version: 8.3.4.0
    Win32 Version: 8.3.4.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Xirrus/Xirrus%20Wi-Fi%20Inspector/DevExpress.XtraGrid.v8.3.DLL
    ----------------------------------------
    DevExpress.XtraLayout.v8.3
    Assembly Version: 8.3.4.0
    Win32 Version: 8.3.4.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Xirrus/Xirrus%20Wi-Fi%20Inspector/DevExpress.XtraLayout.v8.3.DLL
    ----------------------------------------
    System.Data
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
    ----------------------------------------
    DevExpress.XtraCharts.v8.3.UI
    Assembly Version: 8.3.4.0
    Win32 Version: 8.3.4.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Xirrus/Xirrus%20Wi-Fi%20Inspector/DevExpress.XtraCharts.v8.3.UI.DLL
    ----------------------------------------
    DevExpress.XtraCharts.v8.3
    Assembly Version: 8.3.4.0
    Win32 Version: 8.3.4.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Xirrus/Xirrus%20Wi-Fi%20Inspector/DevExpress.XtraCharts.v8.3.DLL
    ----------------------------------------
    DevExpress.Charts.v8.3.Core
    Assembly Version: 8.3.4.0
    Win32 Version: 8.3.4.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Xirrus/Xirrus%20Wi-Fi%20Inspector/DevExpress.Charts.v8.3.Core.DLL
    ----------------------------------------
    System.Web
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
    ----------------------------------------
    System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    ----------------------------------------
    Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
    ----------------------------------------
    System.Design
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Design/2.0.0.0__b03f5f7f11d50a3a/System.Design.dll
    ----------------------------------------

    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.

    For example:

    <configuration>
    <system.windows.forms jitDebugging="true" />
    </configuration>

    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.
     

    Attached Files:

  7. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,413
    First Name:
    Wayne
    thats not a reliable signal for connection
    can you move your desktop near to the router
    make and model of the router

    also change the channel to use channel 1
     
  8. reesaal

    reesaal Thread Starter

    Joined:
    Dec 21, 2011
    Messages:
    6
    i have moved the desktop next to the router but I'm still having the problem, the router brand and model is Vonage D-Link router model: VWR-VD
     
  9. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,413
    First Name:
    Wayne
    can we see an xirrus screenshot with the desktop next to the router
     
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