Unable to Set Graphics Mode

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jumie

Thread Starter
Joined
Apr 6, 2015
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2
Please help me to resolve the error of "Unable to set graphics mode" to play certain games.
The specs of my laptop as follows:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Single Language, 64 bit
Processor: Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 3988 Mb
Graphics Card: Intel(R) HD Graphics 4000, -2037 Mb
Hard Drives: C: Total - 451188 MB, Free - 367996 MB; D: Total - 24511 MB, Free - 2949 MB;
Motherboard: Hewlett-Packard, 183F
Antivirus: Quick Heal Total Security, Updated and Enabled
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,130
What's the model name and complete model number of that HP laptop?

What's the part/product number(P/N) on it?

What Windows version originally came in it?

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jumie

Thread Starter
Joined
Apr 6, 2015
Messages
2
HP Pavilion G6-2226TU - it originally came with Windows 8.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,130
HP Pavilion G6-2226TU
HP Pavilion g6-2226tu Notebook PC (C9L65PA)

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Resolving Video And Graphics Issues

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I've never used Windows 8 or 8.1 and am not familiar with its features and settings, so my input here is limited.

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