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Unable to update antivirus software or access any antivirus websites

Discussion in 'Virus & Other Malware Removal' started by HiImBlueberry, Aug 8, 2012.

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  1. HiImBlueberry

    HiImBlueberry Thread Starter

    Joined:
    Aug 8, 2012
    Messages:
    3
    Hello, I am unable to update my antivirus software (Norton Internet Security) as it cannot connect to the LiveUpdate server even though I am connected to the internet and can access all sites except for those such as Symantec or Microsoft. I've even checked if I was able to websites for free antivirus such as AVG and Avast! but still I am unable to do that. On reading the forum thread posting rules, I tried downloading DDS and GMER but still wasn't able to do so since bleepingcomputer.com and gmer.net was unable to load.

    I was however able to use HijackThis, and this log was created:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 13:42:39, on 8/8/2012
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\PROGRA~1\MICROS~3\GAMECO~1\Common\SWTrayV4.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\WINDOWS\vVX6000.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\PROGRA~1\VIDEOD~2\bar\1.bin\4zsrchmn.exe
    C:\PROGRA~1\VIDEOD~2\bar\1.bin\4zbrmon.exe
    C:\Program Files\Norton Utilities 14\nu.exe
    C:\Program Files\Steam\bleh\steam.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Common Files\Motive\McciCMService.exe
    C:\Program Files\Norton Internet Security\Engine\19.7.1.5\ccSvcHst.exe
    C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
    C:\WINDOWS\system32\PnkBstrA.exe
    C:\Program Files\CyberLink\Shared files\RichVideo.exe
    C:\Program Files\Norton Internet Security\Engine\19.7.1.5\ccSvcHst.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = /sphome.aspx
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.mywebsearch.com/index.jhtml?n=77DE8857&p2=^HJ^xdm078^S01670^gb&ptb=9F06E429-6FCD-4958-B8E4-A7A373FBFEEA
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - (no file)
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
    R3 - URLSearchHook: (no name) - {93a3111f-4f74-4ed8-895e-d9708497629e} - C:\Program Files\VideoDownloadConverter_4z\bar\1.bin\4zSrcAs.dll
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,,C:\Documents and Settings\tom\Local Settings\Application Data\inaycabd\qtrlmaht.exe
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
    O2 - BHO: 2YourFace Addon - {1185823F-F22F-4027-80E5-4F68ACD5DE5E} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Toolbar BHO - {312f84fb-8970-4fd3-bddb-7012eac4afc9} - C:\PROGRA~1\VIDEOD~2\bar\1.bin\4zbar.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\19.7.1.5\coIEPlg.dll
    O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\19.7.1.5\IPS\IPSBHO.DLL
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - (no file)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
    O2 - BHO: Updater For My.Freeze.com Toolbar - {C26CD490-5F01-41E3-B150-EB29F19DA056} - (no file)
    O2 - BHO: Search Assistant BHO - {c547c6c2-561b-4169-a2a5-20ba771ca93b} - C:\Program Files\VideoDownloadConverter_4z\bar\1.bin\4zSrcAs.dll
    O2 - BHO: (no name) - {CC3C8D60-29D6-4880-B9D8-443C4CBA2BEC} - (no file)
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files\Yontoo\YontooIEClient.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
    O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\19.7.1.5\coIEPlg.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
    O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
    O3 - Toolbar: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - (no file)
    O3 - Toolbar: VideoDownloadConverter - {48586425-6bb7-4f51-8dc6-38c88e3ebb58} - C:\Program Files\VideoDownloadConverter_4z\bar\1.bin\4zbar.dll
    O4 - HKLM\..\Run: [StartCCC] "c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\JM\JMInsIDE.exe
    O4 - HKLM\..\Run: [36X Raid Configurer] C:\WINDOWS\System32\JMRaidSetup.exe boot
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [SideWinderTrayV4] C:\PROGRA~1\MICROS~3\GAMECO~1\Common\SWTrayV4.exe
    O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [UpdatePDRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\7.0"
    O4 - HKLM\..\Run: [VX6000] C:\WINDOWS\vVX6000.exe
    O4 - HKLM\..\Run: [USB2Check] RUNDLL32.EXE "C:\WINDOWS\system32\PCLECoInst.dll",CheckUSBController
    O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iolo Startup] "C:\Program Files\iolo\Common\Lib\ioloLManager.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [VideoDownloadConverter Search Scope Monitor] "C:\PROGRA~1\VIDEOD~2\bar\1.bin\4zsrchmn.exe" /m=2 /w /h
    O4 - HKLM\..\Run: [VideoDownloadConverter_4z Browser Plugin Loader] C:\PROGRA~1\VIDEOD~2\bar\1.bin\4zbrmon.exe
    O4 - HKCU\..\Run: [EPSON Stylus DX7400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICDE.EXE /FU "C:\WINDOWS\TEMP\E_S12F.tmp" /EF "HKCU"
    O4 - HKCU\..\Run: [NortonUtilities] C:\Program Files\Norton Utilities 14\nu.exe /H
    O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\bleh\steam.exe" -silent
    O4 - HKCU\..\Run: [Pando Media Booster] C:\Program Files\Pando Networks\Media Booster\PMB.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Facebook Update] "C:\Documents and Settings\tom\Local Settings\Application Data\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
    O4 - HKCU\..\Run: [QtrLmaht] C:\Documents and Settings\tom\Local Settings\Application Data\inaycabd\qtrlmaht.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-21-448539723-1644491937-839522115-501\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Guest')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Search - http://tbedits.videodownloadconverter.com/one-toolbaredits/menusearch.jhtml?s=205320000&p2=^HJ^xdm078^S01670^gb&a=9F06E429-6FCD-4958-B8E4-A7A373FBFEEA&n=2012061303
    O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
    O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - AppInit_DLLs:
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Hi-Rez Studios Authenticate and Update Service (HiPatchService) - Hi-Rez Studios - C:\Program Files\Hi-Rez Studios\HiPatchService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iolo System Service (ioloSystemService) - iolo technologies, LLC - C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
    O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\19.7.1.5\ccSvcHst.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
    O23 - Service: VideoDownloadConverterService (VideoDownloadConverter_4zService) - COMPANYVERS_NAME - C:\PROGRA~1\VIDEOD~2\bar\1.bin\4zbarsvc.exe

    --
    End of file - 16104 bytes

    Sorry if there isn't enough information to be able to fix it, but hopefully someone will find a way for me to be able to download GMER and DDS. Thanks in advance.
     
  2. dvk01

    dvk01 Derek Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    47,801
    Delete any existing version of ComboFix you have sitting on your desktop
    Please read and follow all these instructions very carefully
    Do not edit or remove any information or user names etc, otherwise we cannot fix the problem. If you insist on editing out anything then I will close the topic & refuse to offer any help.

    Download ComboFix from Hereto your Desktop.
    As you download it rename it to username123.exe


    **Note: It is important that it is saved directly to your desktop and run from the desktop and not any other folder on your computer**
    --------------------------------------------------------------------
    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    • Very Important! Temporarily disable your anti-virus and anti-malware real-time protection and any script blocking components of them or your firewall before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results" or stop combofix running at all
    • Click on THIS LINK to see instructions on how to temporarily disable many security programs while running combofix. The list does not cover every program. If yours is not listed and you don't know how to disable it, please ask.
    • Remember to re enable the protection again after combofix has finished
    --------------------------------------------------------------------
    2. Close any open browsers and any other programs you might have running
    Double click on renamed combofix.exe & follow the prompts.​
    If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?"
    Please select yes & let it download the files it needs to do this. Once the recovery console is installed Combofix will then offer to scan for malware. Select continue or yes.
    When finished, it will produce a report for you.
    Please post the "C:\ComboFix.txt" for further review


    ****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

    Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
    Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.Read HERE why we disable autoruns

    Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.

    Please tell us if it has cured the problems or if there are any outstanding issues

    *EXTRA NOTES*
    • If Combofix detects any Rootkit/Bootkit activity on your system it will give a warning and prompt for a reboot, you must allow it to do so.
    • If Combofix reboot is due to a rootkit, the screen may stay black for several minutes on reboot, this is normal
    • If after running Combofix you receive any type of warning message about registry key's being listed for deletion when trying to open certain items, reboot the system and this will fix the issue (Those items will not be deleted)

    Post the log in next reply please...

    if combofix is also blocked, then try it in safe mode with networking. That normally bypassses the restrictioons that these pests put on
     
  3. HiImBlueberry

    HiImBlueberry Thread Starter

    Joined:
    Aug 8, 2012
    Messages:
    3
    ComboFix 12-08-07.05 - tom 08/08/2012 15:01:30.1.2 - x86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1104 [GMT 1:00]
    Running from: c:\documents and settings\tom\Desktop\ComboFix.exe
    AV: Norton Internet Security *Disabled/Outdated* {E10A9785-9598-4754-B552-92431C1C35F8}
    FW: Norton Internet Security *Enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\documents and settings\All Users\Application Data\TEMP
    c:\documents and settings\All Users\Application Data\TEMP\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\PostBuild.exe
    c:\documents and settings\All Users\Application Data\TEMP\{D36DD326-7280-11D8-97C8-000129760CBE}\PostBuild.exe
    c:\documents and settings\All Users\Application Data\wlsqcfenrzmnybu
    c:\documents and settings\Guest\Application Data\PriceGong
    c:\documents and settings\Guest\Application Data\PriceGong\Data\1.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\a.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\b.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\c.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\d.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\e.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\f.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\g.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\h.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\i.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\j.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\k.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\l.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\m.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\mru.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\n.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\o.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\p.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\q.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\r.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\s.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\t.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\u.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\v.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\w.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\x.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\y.xml
    c:\documents and settings\Guest\Application Data\PriceGong\Data\z.xml
    c:\documents and settings\Pics\74.jpg
    c:\documents and settings\tom\0.6454633227864612.exe
    c:\documents and settings\tom\0.8173743796632639.exe
    c:\documents and settings\tom\Local Settings\Application Data\epfiyone.log
    c:\documents and settings\tom\Local Settings\Application Data\glvflnrh.log
    c:\documents and settings\tom\Local Settings\Application Data\inaycabd\qtrlmaht.exe
    c:\documents and settings\tom\Local Settings\Application Data\kwouqwof.log
    c:\documents and settings\tom\Local Settings\Application Data\raeefycn.log
    c:\documents and settings\tom\Local Settings\Application Data\sqlrbvjn.log
    c:\documents and settings\tom\Local Settings\Application Data\tnbkydme.log
    c:\documents and settings\tom\Local Settings\Application Data\wjychrsi.log
    c:\documents and settings\tom\WINDOWS
    c:\program files\TotalRecipeSearch_14EI
    c:\program files\Windows Searchqu Toolbar
    c:\windows\desktop
    c:\windows\desktop\Microsoft Flight Simulator 2004.lnk
    c:\windows\system32\dllcache\dlimport.exe
    c:\windows\system32\dllcache\wmpvis.dll
    c:\windows\system32\logs
    c:\windows\system32\lowsec
    c:\windows\system32\lowsec\local.ds
    c:\windows\system32\lowsec\user.ds
    c:\windows\system32\lowsec\user.ds.lll
    c:\windows\system32\regobj.dll
    c:\windows\system32\URTTemp
    c:\windows\system32\URTTemp\regtlib.exe
    c:\windows\XSxS
    D:\Autorun.inf
    F:\install.exe
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    -------\Legacy_MICORSOFT_WINDOWS_SERVICE
    -------\Service_Micorsoft Windows Service
    .
    .
    ((((((((((((((((((((((((( Files Created from 2012-07-08 to 2012-08-08 )))))))))))))))))))))))))))))))
    .
    .
    2012-08-08 14:20 . 2012-08-08 14:20 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
    2012-08-08 12:34 . 2012-08-08 12:34 -------- d-----w- c:\program files\Yontoo
    2012-08-08 12:34 . 2012-08-08 12:34 -------- d-----w- c:\documents and settings\All Users\Application Data\Tarma Installer
    2012-08-08 12:21 . 2012-08-08 12:21 388096 ----a-r- c:\documents and settings\tom\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
    2012-08-08 12:21 . 2012-08-08 12:21 -------- d-----w- c:\program files\Trend Micro
    2012-08-05 17:01 . 2012-08-05 17:01 -------- d-----w- C:\Ace of Spades
    2012-08-03 11:14 . 2012-08-03 11:14 -------- d-----w- c:\program files\SplitMediaLabs
    2012-08-03 11:14 . 2012-08-03 11:14 -------- d-----w- c:\documents and settings\All Users\Application Data\SplitMediaLabs
    2012-08-01 20:49 . 2012-08-08 14:19 -------- d-----w- c:\documents and settings\tom\Local Settings\Application Data\inaycabd
    2012-08-01 15:26 . 2012-08-01 15:26 -------- d-----w- c:\documents and settings\tom\Application Data\Carbon
    2012-07-28 18:30 . 2012-07-28 18:30 -------- d-----w- c:\documents and settings\tom\Local Settings\Application Data\SplitMediaLabs
    2012-07-28 18:29 . 2012-07-28 18:29 -------- d-----w- c:\documents and settings\tom\Application Data\SplitMediaLabs
    2012-07-13 16:49 . 2012-07-13 16:49 -------- d-----w- c:\documents and settings\tom\Application Data\.minecraft
    2012-07-12 14:20 . 2012-08-06 17:09 -------- d-----w- c:\documents and settings\tom\Application Data\.techniclauncher
    2012-07-10 16:19 . 2012-07-10 16:19 -------- d-----w- C:\found.004
    2012-07-10 15:23 . 2009-02-27 02:42 31640 ----a-w- c:\windows\system32\msonpmon.dll
    2012-07-10 15:23 . 2006-10-26 18:56 33104 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\msonpppr.dll
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2012-07-13 15:18 . 2010-01-28 22:24 139448 ----a-w- c:\windows\system32\drivers\PnkBstrK.sys
    2012-07-13 15:17 . 2011-08-17 11:48 282472 ----a-w- c:\windows\system32\PnkBstrB.xtr
    2012-07-13 15:17 . 2010-01-28 22:24 282472 ----a-w- c:\windows\system32\PnkBstrB.exe
    2012-07-13 15:01 . 2010-01-28 22:24 282472 ----a-w- c:\windows\system32\PnkBstrB.ex0
    2012-07-04 17:17 . 2010-01-28 22:24 76888 ----a-w- c:\windows\system32\PnkBstrA.exe
    2012-07-04 17:13 . 2010-01-28 22:24 138056 ----a-w- c:\documents and settings\tom\Application Data\PnkBstrK.sys
    2012-07-04 15:18 . 2012-07-04 17:13 3130440 ----a-w- c:\windows\system32\pbsvc_blr.exe
    2012-06-05 11:06 . 2012-06-05 11:06 73728 ----a-w- c:\windows\system32\javacpl.cpl
    2012-06-05 11:06 . 2012-06-05 11:06 476960 ----a-w- c:\windows\system32\npdeployJava1.dll
    2012-06-05 11:06 . 2010-08-30 20:25 472864 ----a-w- c:\windows\system32\deployJava1.dll
    2012-06-02 14:19 . 2009-08-07 03:24 22040 ----a-w- c:\windows\system32\wucltui.dll.mui
    2012-06-02 14:19 . 2010-01-23 17:56 329240 ----a-w- c:\windows\system32\wucltui.dll
    2012-06-02 14:19 . 2010-01-23 17:56 219160 ----a-w- c:\windows\system32\wuaucpl.cpl
    2012-06-02 14:19 . 2010-01-23 17:56 210968 ----a-w- c:\windows\system32\wuweb.dll
    2012-06-02 14:19 . 2009-08-07 03:24 15384 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
    2012-06-02 14:19 . 2010-01-23 17:56 35864 ----a-w- c:\windows\system32\wups.dll
    2012-06-02 14:19 . 2010-01-23 02:22 53784 ----a-w- c:\windows\system32\wuauclt.exe
    2012-06-02 14:19 . 2009-08-07 03:24 45080 ----a-w- c:\windows\system32\wups2.dll
    2012-06-02 14:19 . 2009-08-07 03:24 15384 ----a-w- c:\windows\system32\wuapi.dll.mui
    2012-06-02 14:19 . 2002-12-31 17:00 97304 ----a-w- c:\windows\system32\cdm.dll
    2012-06-02 14:19 . 2009-08-07 03:24 17944 ----a-w- c:\windows\system32\wuaueng.dll.mui
    2012-06-02 14:19 . 2010-01-23 17:56 577048 ----a-w- c:\windows\system32\wuapi.dll
    2012-06-02 14:19 . 2010-01-23 02:22 1933848 ----a-w- c:\windows\system32\wuaueng.dll
    2012-06-02 14:18 . 2010-03-26 19:15 275696 ----a-w- c:\windows\system32\mucltui.dll
    2012-06-02 14:18 . 2010-03-26 19:15 214256 ----a-w- c:\windows\system32\muweb.dll
    2012-06-02 14:18 . 2010-03-26 19:15 17136 ----a-w- c:\windows\system32\mucltui.dll.mui
    2012-06-01 18:30 . 2010-03-15 19:04 60872 ----a-w- c:\windows\system32\S32EVNT1.DLL
    2012-06-01 18:30 . 2010-03-15 19:04 141944 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
    2012-05-31 13:22 . 2002-12-31 17:00 599040 ----a-w- c:\windows\system32\crypt32.dll
    2012-05-16 15:08 . 2002-12-31 17:00 916992 ----a-w- c:\windows\system32\wininet.dll
    2012-05-15 13:20 . 2002-12-31 17:00 1863168 ----a-w- c:\windows\system32\win32k.sys
    2012-05-11 14:42 . 2002-12-31 17:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2012-05-11 14:42 . 2002-12-31 17:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
    2012-05-11 11:38 . 2010-01-23 17:56 385024 ----a-w- c:\windows\system32\html.iec
    2011-08-08 12:36 . 2011-10-30 14:55 265120 ----a-w- c:\program files\Common Files\WireHelpSvc.exe
    2012-07-19 08:46 . 2011-04-30 15:53 136672 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
    2008-08-14 02:02 . 2008-08-14 02:02 35840 ----a-w- c:\program files\mozilla firefox\components\FFComm.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
    "{93a3111f-4f74-4ed8-895e-d9708497629e}"= "c:\program files\VideoDownloadConverter_4z\bar\1.bin\4zSrcAs.dll" [2012-06-13 62864]
    .
    [HKEY_CLASSES_ROOT\clsid\{93a3111f-4f74-4ed8-895e-d9708497629e}]
    .
    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{312f84fb-8970-4fd3-bddb-7012eac4afc9}]
    2012-06-13 07:51 697744 ----a-w- c:\progra~1\VIDEOD~2\bar\1.bin\4zbar.dll
    .
    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{c547c6c2-561b-4169-a2a5-20ba771ca93b}]
    2012-06-13 07:51 62864 ----a-w- c:\program files\VideoDownloadConverter_4z\bar\1.bin\4zSrcAs.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{48586425-6bb7-4f51-8dc6-38c88e3ebb58}"= "c:\program files\VideoDownloadConverter_4z\bar\1.bin\4zbar.dll" [2012-06-13 697744]
    .
    [HKEY_CLASSES_ROOT\clsid\{48586425-6bb7-4f51-8dc6-38c88e3ebb58}]
    .
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
    "{48586425-6BB7-4F51-8DC6-38C88E3EBB58}"= "c:\program files\VideoDownloadConverter_4z\bar\1.bin\4zbar.dll" [2012-06-13 697744]
    .
    [HKEY_CLASSES_ROOT\clsid\{48586425-6bb7-4f51-8dc6-38c88e3ebb58}]
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "NortonUtilities"="c:\program files\Norton Utilities 14\nu.exe" [2010-09-08 4093288]
    "Steam"="c:\program files\Steam\bleh\steam.exe" [2012-08-04 1353080]
    "Pando Media Booster"="c:\program files\Pando Networks\Media Booster\PMB.exe" [2011-09-26 3077528]
    "Facebook Update"="c:\documents and settings\tom\Local Settings\Application Data\Facebook\Update\FacebookUpdate.exe" [2012-07-11 138096]
    "QtrLmaht"="c:\documents and settings\tom\Local Settings\Application Data\inaycabd\qtrlmaht.exe" [2012-08-08 93500]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-07-15 98304]
    "RTHDCPL"="RTHDCPL.EXE" [2006-11-14 16270848]
    "SkyTel"="SkyTel.EXE" [2006-05-16 2879488]
    "JMB36X IDE Setup"="c:\windows\JM\JMInsIDE.exe" [2006-10-31 36864]
    "36X Raid Configurer"="c:\windows\System32\JMRaidSetup.exe" [2006-11-17 1953792]
    "ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe" [2004-04-17 196608]
    "ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-04-13 69632]
    "SideWinderTrayV4"="c:\progra~1\MICROS~3\GAMECO~1\Common\SWTrayV4.exe" [2000-06-28 24649]
    "ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-27 207424]
    "GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
    "UpdatePDRShortCut"="c:\program files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" [2009-05-19 222504]
    "VX6000"="c:\windows\vVX6000.exe" [2007-04-10 996712]
    "USB2Check"="c:\windows\system32\PCLECoInst.dll" [2006-11-06 81920]
    "Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2009-06-17 55824]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-03-27 37296]
    "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-02 843712]
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-11-29 421888]
    "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
    "VideoDownloadConverter Search Scope Monitor"="c:\progra~1\VIDEOD~2\bar\1.bin\4zsrchmn.exe" [2012-06-13 42536]
    "VideoDownloadConverter_4z Browser Plugin Loader"="c:\progra~1\VIDEOD~2\bar\1.bin\4zbrmon.exe" [2012-06-13 30096]
    .
    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "CTFMON.EXE"="c:\windows\System32\CTFMON.EXE" [2008-04-14 15360]
    .
    c:\documents and settings\tom\Start Menu\Programs\Startup\
    qtrlmaht.exe [2012-8-1 93500]
    .
    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2010-7-24 113664]
    Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2010-1-27 323584]
    Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\SetPoint.exe [2012-2-13 813584]
    Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "EnableLUA"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
    "Userinit"="c:\windows\system32\userinit.exe,,c:\documents and settings\tom\Local Settings\Application Data\inaycabd\qtrlmaht.exe"
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LBTWlgn]
    2009-07-20 12:28 72208 ----a-w- c:\program files\Common Files\Logishrd\Bluetooth\LBTWLgn.dll
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
    @=""
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATICustomerCare]
    2010-05-04 16:05 311296 ----a-r- c:\program files\ATI\ATICustomerCare\ATICustomerCare.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Facebook Update]
    2012-07-11 21:52 138096 ----atw- c:\documents and settings\tom\Local Settings\Application Data\Facebook\Update\FacebookUpdate.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
    2011-04-14 10:32 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
    2010-04-16 21:12 3872080 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
    2010-11-29 16:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    "AntiVirusOverride"=dword:00000001
    .
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
    "EnableFirewall"= 0 (0x0)
    .
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\WINDOWS\\system32\\PnkBstrA.exe"=
    "c:\\WINDOWS\\system32\\PnkBstrB.exe"=
    "c:\\fs9\\fs9.exe"=
    "c:\\WINDOWS\\system32\\dpnsvr.exe"=
    "c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
    "c:\\Program Files\\uTorrent\\uTorrent.exe"=
    "c:\\Program Files\\Steam\\bleh\\Steam.exe"=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
    "c:\\Program Files\\iTunes\\iTunes.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
    "c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
    "c:\\Program Files\\Pando Networks\\Media Booster\\PMB.exe"=
    "c:\\Program Files\\Messenger\\msmsgs.exe"=
    "c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
    "c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
    "c:\\Program Files\\Steam\\bleh\\steamapps\\tomberryman\\team fortress 2\\hl2.exe"=
    "c:\\Program Files\\Ventrilo\\Ventrilo.exe"=
    "c:\\Documents and Settings\\tom\\Local Settings\\Application Data\\Facebook\\Video\\Skype\\FacebookVideoCalling.exe"=
    "c:\\Program Files\\Skype\\Phone\\Skype.exe"=
    "c:\\Program Files\\Steam\\bleh\\steamapps\\common\\amd driver updater, xp, 32 bit\\Setup.exe"=
    "c:\\Program Files\\Steam\\bleh\\steamapps\\tomberryman\\counter-strike source\\hl2.exe"=
    "c:\\Program Files\\Steam\\bleh\\steamapps\\common\\call of duty modern warfare 2\\iw4sp.exe"=
    "c:\\Program Files\\Steam\\bleh\\steamapps\\common\\call of duty modern warfare 2\\iw4mp.exe"=
    "c:\\Program Files\\Steam\\bleh\\steamapps\\common\\call of duty modern warfare 3\\iw5sp.exe"=
    "c:\\Program Files\\Steam\\bleh\\steamapps\\common\\realm of the mad god\\Realm of the Mad God.exe"=
    "c:\\Program Files\\Steam\\bleh\\steamapps\\common\\call of duty black ops\\BlackOpsMP.exe"=
    .
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
    "56213:TCP"= 56213:TCP:pando Media Booster
    "56213:UDP"= 56213:UDP:pando Media Booster
    .
    R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1307010.005\SymDS.sys [1/6/2555 19:27 340088]
    R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1307010.005\SymEFA.sys [1/6/2555 19:27 905336]
    R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.7.1.5\Definitions\BASHDefs\20120711.002\BHDrvx86.sys [12/7/2555 12:06 821920]
    R1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NIS\1307010.005\ccSetx86.sys [1/6/2555 19:27 132744]
    R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1307010.005\Ironx86.sys [1/6/2555 19:27 149624]
    R2 HiPatchService;Hi-Rez Studios Authenticate and Update Service;c:\program files\Hi-Rez Studios\HiPatchService.exe [2/7/2555 17:02 8704]
    R2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [13/2/2555 12:06 10384]
    R2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\19.7.1.5\ccSvcHst.exe [1/6/2555 19:27 138232]
    R3 AF9035HB;AF9035 Hybrid Device;c:\windows\system32\drivers\AF9035HB.sys [26/9/2554 9:10 863616]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [30/7/2555 16:58 106656]
    R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.7.1.5\Definitions\IPSDefs\20120731.001\IDSXpx86.sys [1/8/2555 7:32 369632]
    R3 VX6000;Microsoft LifeCam VX-6000;c:\windows\system32\drivers\VX6000Xp.sys [27/9/2554 9:05 2385896]
    R4 Micorsoft Windows Service;Micorsoft Windows Service;\??\c:\docume~1\tom\LOCALS~1\Temp\xissmwdg.sys --> c:\docume~1\tom\LOCALS~1\Temp\xissmwdg.sys [?]
    S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [7/6/2555 19:12 160944]
    S2 VideoDownloadConverter_4zService;VideoDownloadConverterService;c:\progra~1\VIDEOD~2\bar\1.bin\4zbarsvc.exe [13/6/2555 8:51 42504]
    S3 ESLvnic1;ESLvnic Virtual Network 32 Bit;c:\windows\system32\drivers\ESLvnic.sys [30/10/2554 15:55 24504]
    S3 GarenaPEngine;GarenaPEngine;\??\c:\docume~1\tom\LOCALS~1\Temp\WBV1B.tmp --> c:\docume~1\tom\LOCALS~1\Temp\WBV1B.tmp [?]
    S3 LGDDCDevice;LGDDCDevice;c:\program files\LG Soft India\forteManager\bin\I2CDriver.sys [29/1/2553 0:11 14336]
    S3 LGII2CDevice;LGII2CDevice;c:\program files\LG Soft India\forteManager\bin\PII2CDriver.sys [29/1/2553 0:11 18432]
    S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\Mozilla Maintenance Service\maintenanceservice.exe [27/4/2555 18:16 113120]
    S3 oflpydin;oflpydin;\??\c:\docume~1\tom\LOCALS~1\Temp\oflpydin.sys --> c:\docume~1\tom\LOCALS~1\Temp\oflpydin.sys [?]
    S3 SWUSBFLT;Microsoft SideWinder VIA Filter Driver;c:\windows\system32\drivers\SWUSBFLT.SYS [2/2/2553 23:47 3968]
    S3 XDva393;XDva393;\??\c:\windows\system32\XDva393.sys --> c:\windows\system32\XDva393.sys [?]
    .
    --- Other Services/Drivers In Memory ---
    .
    *NewlyCreated* - MICORSOFT_WINDOWS_SERVICE
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2012-08-03 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 10:50]
    .
    2012-08-07 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-448539723-1644491937-839522115-1003Core.job
    - c:\documents and settings\tom\Local Settings\Application Data\Facebook\Update\FacebookUpdate.exe [2012-05-29 21:52]
    .
    2012-08-08 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-448539723-1644491937-839522115-1003UA.job
    - c:\documents and settings\tom\Local Settings\Application Data\Facebook\Update\FacebookUpdate.exe [2012-05-29 21:52]
    .
    2012-07-28 c:\windows\Tasks\FileCure Default.job
    - c:\program files\ParetoLogic\FileCure\FileCure.exe [2011-03-01 23:00]
    .
    2012-08-08 c:\windows\Tasks\FileCure Startup.job
    - c:\program files\ParetoLogic\FileCure\FileCure.exe [2011-03-01 23:00]
    .
    2012-08-07 c:\windows\Tasks\ParetoLogic Registration3.job
    - c:\program files\Common Files\ParetoLogic\UUS3\UUS3.dll [2011-01-28 21:19]
    .
    2012-08-04 c:\windows\Tasks\ParetoLogic Update Version3.job
    - c:\program files\Common Files\ParetoLogic\UUS3\Pareto_Update3.exe [2011-01-28 21:19]
    .
    2012-08-08 c:\windows\Tasks\User_Feed_Synchronization-{F1828CBD-C831-4869-95D5-DBE69BA4191F}.job
    - c:\windows\system32\msfeedssync.exe [2009-03-08 03:31]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://home.mywebsearch.com/index.jhtml?n=77DE8857&p2=^HJ^xdm078^S01670^gb&ptb=9F06E429-6FCD-4958-B8E4-A7A373FBFEEA
    mSearch Bar = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
    uInternet Settings,ProxyOverride = 127.0.0.1;localhost;*.local
    uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
    IE: &Google Search - c:\program files\Google\GoogleToolbar1.dll/cmsearch.html
    IE: &Translate English Word - c:\program files\Google\GoogleToolbar1.dll/cmwordtrans.html
    IE: Backward Links - c:\program files\Google\GoogleToolbar1.dll/cmbacklinks.html
    IE: Cached Snapshot of Page - c:\program files\Google\GoogleToolbar1.dll/cmcache.html
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
    IE: Similar Pages - c:\program files\Google\GoogleToolbar1.dll/cmsimilar.html
    IE: Translate Page into English - c:\program files\Google\GoogleToolbar1.dll/cmtrans.html
    LSP: c:\windows\system32\iavlsp.dll
    TCP: DhcpNameServer = 192.168.1.254
    DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
    FF - ProfilePath - c:\documents and settings\tom\Application Data\Mozilla\Firefox\Profiles\20bq7fq4.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2610581&SearchSource=3&q={searchTerms}
    FF - prefs.js: browser.startup.homepage - hxxp://www.kongregate.com/
    FF - prefs.js: keyword.URL - hxxp://www.searchqu.com/web?src=ffb&appid=2&systemid=101&sr=0&q=
    FF - user.js: extentions.y2layers.installId - f416c3f1-cc8c-4ce4-a617-6ff39486c213
    FF - user.js: extentions.y2layers.defaultEnableAppsList - Buzzdock,Buzzdock,
    FF - user.js: extensions.autoDisableScopes - 14
    FF - user.js: security.csp.enable - false
    .
    .
    ------- File Associations -------
    .
    JSEFile=NOTEPAD.EXE %1
    .
    - - - - ORPHANS REMOVED - - - -
    .
    URLSearchHooks-{00000000-6E41-4FD3-8538-502F5495E5FC} - (no file)
    BHO-{CC3C8D60-29D6-4880-B9D8-443C4CBA2BEC} - (no file)
    BHO-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
    Toolbar-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
    Toolbar-10 - (no file)
    WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
    HKCU-Run-Voobly - (no file)
    .
    .
    .
    **************************************************************************
    .
    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2012-08-08 15:20
    Windows 5.1.2600 Service Pack 3 NTFS
    .
    scanning hidden processes ...
    .
    scanning hidden autostart entries ...
    .
    scanning hidden files ...
    .
    scan completed successfully
    hidden files: 0
    .
    **************************************************************************
    .
    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NIS]
    "ImagePath"="\"c:\program files\Norton Internet Security\Engine\19.7.1.5\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\19.7.1.5\diMaster.dll\" /prefetch:1"
    .
    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\GarenaPEngine]
    "ImagePath"="\??\c:\docume~1\tom\LOCALS~1\Temp\WBV1B.tmp"
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_USERS\S-1-5-21-448539723-1644491937-839522115-1003\Software\SecuROM\License information*]
    "datasecu"=hex:2a,b4,5c,8d,b8,fb,df,42,5f,a4,7e,3c,73,b7,0e,45,b2,80,bf,b2,de,
    fd,cf,ff,e9,b8,d1,b2,c2,41,2c,08,ea,fd,b2,64,e2,7e,56,b3,fa,5d,d1,93,4d,01,\
    "rkeysecu"=hex:39,cc,8a,da,7f,44,84,09,da,b7,e2,0c,b8,a9,a5,33
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------
    .
    - - - - - - - > 'winlogon.exe'(784)
    c:\windows\system32\Ati2evxx.dll
    c:\windows\system32\atiadlxx.dll
    c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
    c:\program files\common files\logishrd\bluetooth\LBTServ.dll
    .
    - - - - - - - > 'lsass.exe'(840)
    c:\windows\system32\iavlsp.dll
    .
    - - - - - - - > 'explorer.exe'(3924)
    c:\windows\system32\WININET.dll
    c:\program files\Logitech\SetPoint\GameHook.dll
    c:\program files\Logitech\SetPoint\lgscroll.dll
    c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
    c:\progra~1\VIDEOD~2\bar\1.bin\4zbrstub.dll
    c:\windows\system32\ieframe.dll
    c:\progra~1\VIDEOD~2\bar\1.bin\4zhkstub.dll
    c:\windows\system32\msi.dll
    c:\windows\system32\webcheck.dll
    c:\windows\system32\hnetcfg.dll
    c:\windows\system32\iavlsp.dll
    c:\windows\system32\WPDShServiceObj.dll
    c:\windows\system32\PortableDeviceTypes.dll
    c:\windows\system32\PortableDeviceApi.dll
    c:\program files\Microsoft Office\Office12\1033\GrooveIntlResource.dll
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\windows\system32\Ati2evxx.exe
    c:\windows\system32\Ati2evxx.exe
    c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    c:\program files\Bonjour\mDNSResponder.exe
    c:\program files\Java\jre6\bin\jqs.exe
    c:\program files\Common Files\Motive\McciCMService.exe
    c:\windows\system32\PnkBstrA.exe
    c:\program files\CyberLink\Shared files\RichVideo.exe
    c:\windows\RTHDCPL.EXE
    c:\program files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
    .
    **************************************************************************
    .
    Completion time: 2012-08-08 15:28:02 - machine was rebooted
    ComboFix-quarantined-files.txt 2012-08-08 14:27
    .
    Pre-Run: 14,198,046,720 bytes free
    Post-Run: 16,097,775,616 bytes free
    .
    - - End Of File - - 6BC4647FF538A8E1DE7ED7EAEDEBF5D9

    Also, the sites are now unrestricted and I am now able to update my antivirus. However, I should've stated earlier that I keep getting pop ups about Win32 Ramnit D, and I still am after using ComboFix, I have begun a full system scan using Norton to make sure I get rid of it.
     
  4. dvk01

    dvk01 Derek Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    47,801
    don't scan with norton yet
    we have a lot more to do before you can do that
    However if something is detecting ramnit, then it is very likely taht it cannot be fixed

    next step
    Download the attached CFScript.txt and save it to your desktop ( click on the link underneath this post & if you are using internet explorer when the "File download" pop up comes press SAVE and choose desktop in the list of selections in that window & press save)
    Disable any antivirus/antimalware/firewall realtime protection or script blocking in the same way you did previously before running combofix & remember to re-enable it when it has finished
    Close any open browsers
    Then drag the CFScript.txt into the ComboFix.exe or renamed combofix icon as shown in the screenshot below.



    [​IMG]



    This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply


    Note: these instructions and script were created specifically for this user. If you are not this user, do NOT follow these instructions or use this script as it could damage the workings of your system and will not fix your problem. If you have a similar problem start your own topic in the malware fixing forum

    This will create a zip file inside C:\QooBox\quarantine named something like [38][email protected]

    at the end it will pop up an alert & open your browser and ask you to send the zip file

    please follow those instructions. We need to see the zip file before we can carry on with the fix

    If there is no pop up alert or open browser then

    please go to http://www.thespykiller.co.uk/index.php?board=1.0 and upload these files so I can examine them and if needed distribute them to antivirus companies.
    Just press new topic, fill in the needed details and just give a link to your post here & then press the browse button and then navigate to & select the files on your computer, If there is more than 1 file then press the more attachments button for each extra file and browse and select etc and then when all the files are listed in the windows press send to upload the files ( do not post HJT logs there as they will not get dealt with)

    Files to submit:
    the zip file inside C:\QooBox\quarantine created by combofix named something like [38][email protected]

    or to
    http://www.bleepingcomputer.com/submit-malware.php?channel=38
     

    Attached Files:

  5. HiImBlueberry

    HiImBlueberry Thread Starter

    Joined:
    Aug 8, 2012
    Messages:
    3
    When I drag CFScript on to ComboFix, it loads and shows the progress bar go to about half way, then it closes without doing anything else. Also, I can't access any antivirus websites again.
     
  6. dvk01

    dvk01 Derek Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    47,801
    if you have ramnit that is not surprising
    we an only fix ramnit in about 1 case in every 10,000 so your best bet now is format & reinstall windows
     
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