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Unable to update vista defender

Discussion in 'Windows Vista' started by Snakey77, Oct 10, 2008.

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  1. Snakey77

    Snakey77 Thread Starter

    Oct 10, 2008
    Hello I purchased a new computer some months ago and I am unable to update windows or update windows defender, I am also unable to download windows live messenger.

    Windows update error.

    Windows could not search for new errors
    errors found:
    Code 8024402c windows update encountered an unknown error.

    Windows defender:
    Security center cant update definitions for windows defender.

    Windows live messenger just directs me to an internet page.

    Internet Explorer cannot display the webpage

    Most likely causes:

    • You are not connected to the Internet.
    • The website is encountering problems.
    • There might be a typing error in the address.
    What you can try:

    Diagnose connection problems
    More information

    I think I also tried to download live one care but it also didnt work / download.

    It seems that anything windows related I cant download install update on my computer. Does someone have any ideas as to what I can do?

  2. Jacee


    Sep 10, 2007
    Do you have Norton firewall? If you do, configure it to allow the updates you need.

    You can also try this as it has worked for others:
    Open your network center and go to manage connections, go to your active
    connection and go to properties. Go to TCP/ipv4 and to properties, now mark
    ip- address and dns-server address to automatic.

    then turn your connection off and on.

    finally go to windows update
  3. telwat


    May 24, 2008
    Some time ago I found this:
    On my Vista machine I had noticed that I couldn't run any updates either
    from Windows Updates/Defender.
    I took a look in services.msc and noticed that BITS had disappeared/was
    I tried using the BITS Repair Tool for Windows Vista (KB940520) however was
    If you have a similar problem to mine then I've found another way to resolve
    1).Search and run regedit.exe
    2).Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS
    3).Right click on the BITS folder
    4). Point to New - DWORD (32Bit) Value
    5). Rename the the new key as Start
    6). Double Click Start and enter 2 for the Value data
    7). Press OK and restart Machine.
    8). Check the Services.msc and check to see if BITS has returned.
    Also please note that the Start key must be spelt with a Capital S
  4. jackspar


    Oct 12, 2008
  5. Snakey77

    Snakey77 Thread Starter

    Oct 10, 2008
    Thanks Jacee.
    No i dont have norton firewall, only running the windows firewall at the moment and I have tried disabling it and doing all the tasks i mentioned wih no luck.
    Ah My IP and dns address are aleady set to automatic.

    Thanks Telwat.
    Checked out the BITS and mine is there with "start" and the vaule "2"

    Thanks for the help its much appreciated are there any other ideas?

    My connection is run through a router would that have anything to do with it?
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