Unable to use Beetel 450BXi router with a new ISP connection

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Abhay

Thread Starter
Joined
Jan 1, 2013
Messages
1
Hi,

I have a Beetel 450BXi modem with is ADSL2+Modem.

It was provided by an ISP (ISP-1) however I have changed my ISP (ISP-2) and was using this modem satisfactorily for some time. However due to change in locality, I had to subscribe to a new connection of ISP-2, however the modem is not working even after hard reset.

The ISP-2 network guy is not able to figure out the problem. They swapped the modem with their own modem which was working fine, however the beetel modem is not working. In the beetel modem DSL and WLAN links are working perfectly however the Internet link is not working.

Kindly guide me on how to resolve this problem.

P.S: I am not a techie hence a simple solution is appreciated.
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,454
However due to change in locality, I had to subscribe to a new connection of ISP-2,
what exactly do you mean by this ?
what changed
did you get a new username and password at all ?
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
80,754
Kindly guide me on how to resolve this problem.
If ISP-2 links the modem MAC Address to the location of the subscriber the modem will work at only that location until they remove that link from their database.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top