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Unable to use Beetel 450BXi router with a new ISP connection

Discussion in 'Networking' started by Abhay, Jan 1, 2013.

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  1. Abhay

    Abhay Thread Starter

    Joined:
    Jan 1, 2013
    Messages:
    1
    Hi,

    I have a Beetel 450BXi modem with is ADSL2+Modem.

    It was provided by an ISP (ISP-1) however I have changed my ISP (ISP-2) and was using this modem satisfactorily for some time. However due to change in locality, I had to subscribe to a new connection of ISP-2, however the modem is not working even after hard reset.

    The ISP-2 network guy is not able to figure out the problem. They swapped the modem with their own modem which was working fine, however the beetel modem is not working. In the beetel modem DSL and WLAN links are working perfectly however the Internet link is not working.

    Kindly guide me on how to resolve this problem.

    P.S: I am not a techie hence a simple solution is appreciated.
     
  2. etaf

    etaf Moderator

    Joined:
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    Messages:
    65,252
    First Name:
    Wayne
    what exactly do you mean by this ?
    what changed
    did you get a new username and password at all ?
     
  3. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
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    First Name:
    Terry
    If ISP-2 links the modem MAC Address to the location of the subscriber the modem will work at only that location until they remove that link from their database.
     
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