Unable to view files on Windows XP over wireless network from my PC with Windows 7

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Jim73

Thread Starter
Joined
Apr 18, 2010
Messages
257
I am running an HP TouchSmart 600 1050 all-in-one over a Linksys WRTU-54TM wireless router connected to a ComCast modem. When I try to connect to my wife's Toshiba notebook running Windows XP, it will not let me connect saying I am not the administrator. However, I am the administrator on both computers. I can connect from the laptop to my HP and read files. It is only going the other way where I have a problem. Has anyone had the same issue? If so, how did you solve it?
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,425
Turn off any firewalls for debugging. If the firewall is the problem, you'll have to configure it to allow access to "trusted zone" addresses. Note that some firewalls must be completely uninstalled to stop them from affecting your networking.

Hold the Windows key and press R, then type CMD to open a command prompt.

In the command prompt window that opens, type type the following commands:

PING each remote computer by IP address, and if successful, PING by name. Open a command prompt as described above and type.

PING <ip address>
or
PING <computer name>


Where:
<ip address> - is the x.x.x.x IP address
<computer name> - is the computer name

A failure to PING is almost always a firewall configuration issue. Any failure to PING needs to be corrected before you go any farther.

Note: You can obtain the IP address and computer name of a computer by opening a command prompt (DOS window) and typing IPCONFIG /ALL. This should work for any Windows version. The IPCONFIG /ALL display will provide a wealth of useful information for debugging your network connection.

Check your Services are Started on all PCs:
  • COM+ Event System (for WZC issues)
  • Computer Browser
  • DHCP Client
  • DNS Client
  • Network Connections
  • Network Location Awareness
  • Remote Procedure Call (RPC)
  • Server
  • TCP/IP Netbios helper
  • Wireless Zero Configuration (XP wireless configurations)
  • WLAN AutoConfig (Vista wireless configurations)
  • Workstation

Note: You can check the services in Control Panel, Administrative Tools, Services.

All of these services should be started, and their startup type should be automatic.

If a service is not running, open it's properties and check the dependencies. Check each of the dependencies and see which one is preventing the service from running. Checking the event log is also a good idea here, there may be clues to what is failing.


All computers should be in the same workgroup for computer browsing to function properly. File & Print Sharing has to be enabled on any computer you wish to share files or printers from. You also need to actually share the resource in question from My Computer, right click on the drive/printer/folder, and select sharing.

If you encounter difficulties accessing computers that are visible in Network Places (Network and Sharing Center in Vista), make sure the computer being accessed has an account with the same name/password as the system connecting to it uses to login. NOTE: Vista's default is to require a password on the account to enable file/print sharing.

While the default NetBIOS setting is correct for normal network configurations, it's possible for it to be altered, and it costs nothing to make sure it's correct. NETBIOS over TCP/IP must be enabled for normal network browsing. You can open a command prompt as described above and type the following command: nbtstat -n. This will display the status of NetBIOS or indicate it's not configured.
 

Jim73

Thread Starter
Joined
Apr 18, 2010
Messages
257
Thanks. Here is what I found.

[FONT=&quot]The ping was OK for both computers. This is some of my IPCONFIG/All:[/FONT]



[FONT=&quot]Windows IP Configuration[/FONT]



[FONT=&quot]Tunnel adapter isatap.[/FONT]

[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]

[FONT=&quot] DHCP Enabled. . . . . . . . . . . : No[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]

[FONT=&quot]Tunnel adapter Local Area Connection* 12:[/FONT]

[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface[/FONT]

[FONT=&quot] DHCP Enabled. . . . . . . . . . . : No[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]

[FONT=&quot] Default Gateway . . . . . . . . . : ::[/FONT]
[FONT=&quot] NetBIOS over Tcpip. . . . . . . . : Disabled[/FONT]

[FONT=&quot]Tunnel adapter Local Area Connection* 13:[/FONT]

[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]

[FONT=&quot] DHCP Enabled. . . . . . . . . . . : No[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]

[FONT=&quot]Tunnel adapter isatap.[/FONT]

[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]

[FONT=&quot] DHCP Enabled. . . . . . . . . . . : No[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,425
Well, "some" of the IPCONFIG /ALL is pointless, as there's nothing there that helps me diagnose this.
 

Jim73

Thread Starter
Joined
Apr 18, 2010
Messages
257
Sorry. I was trying to prevent too much information being posted on an open forum. All other services were enabled, except those I sent. Please let me know what else you need.

Thanks.
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,425
There's nothing in your IPCONFIG that will compromise your security. Your IP addresses are all in the 192.168.x.x range, which is a private network supplied by your router, Millions of people have the same private IP addresses.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top