Unable to view videos, just sound...never got this fixed.

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

cowboyj28

Thread Starter
Joined
Oct 4, 2006
Messages
187
I posted this a long time ago, but never got it solved, so I hope to now hopefully get it fixed. I tried downloading Codecs before and nothing happened. I can view videos from a website such as utube, but I cannot view .wmv videos, or anything on real player or windows media player. I copied this info out of my computer's system information, not sure if this can help with the problem I'm having.

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name MARK-XVM4PN5L16
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2798 Mhz
BIOS Version/Date American Megatrends Inc. 080009, 3/1/2004
SMBIOS Version 2.3

Storage – Problem Devices
ATI WDM Rage Theater Video (Microsoft Corporation) DISPLAY\NTATIVRV31\5&174DD73A&0&80000008&01&00 The drivers for this device are not installed.

Multimedia Video Codecs
c:\windows\system32\iccvid.dll Radius Inc. Cinepak Codec by Radius Inc. OK C:\WINDOWS\system32\ICCVID.DLL 1.10.0.11 78.50 KB (80,384 bytes) 3/31/2003 6:00 AM
c:\windows\system32\ir32_32.dll Intel(R) Corporation Indeo codec by Intel OK C:\WINDOWS\system32\IR32_32.DLL Not Available 194.50 KB (199,168 bytes) 3/31/2003 6:00 AM
c:\windows\system32\iyuv_32.dll Microsoft Corporation iyuv_32.dll OK C:\WINDOWS\system32\IYUV_32.DLL 5.1.2600.5908 (xpsp_sp3_gdr.091127-0541) 47.00 KB (48,128 bytes) 8/17/2001 4:36 PM
c:\windows\system32\msh261.drv Microsoft Corporation msh261 OK C:\WINDOWS\system32\MSH261.DRV 5.1.2600.5512 184.00 KB (188,416 bytes) 4/24/2010 2:04 AM
c:\windows\system32\msh263.drv Microsoft Corporation msh263 OK C:\WINDOWS\system32\MSH263.DRV 5.1.2600.5512 288.00 KB (294,912 bytes) 8/28/2002 9:41 PM
c:\windows\system32\msrle32.dll Microsoft Corporation Microsoft RLE Codec OK C:\WINDOWS\system32\MSRLE32.DLL 5.1.2600.5908 (xpsp_sp3_gdr.091127-0541) 11.00 KB (11,264 bytes) 3/31/2003 6:00 AM
c:\windows\system32\msvidc32.dll Microsoft Corporation Microsoft Video 1 OK C:\WINDOWS\system32\MSVIDC32.DLL 5.1.2600.5908 (xpsp_sp3_gdr.091127-0541) 28.00 KB (28,672 bytes) 3/31/2003 6:00 AM
c:\windows\system32\msyuv.dll Microsoft Corporation msyuv.dll OK C:\WINDOWS\system32\MSYUV.DLL 5.3.2600.5908 (xpsp_sp3_gdr.091127-0541) 17.50 KB (17,920 bytes) 8/17/2001 4:36 PM
c:\windows\system32\tsbyuv.dll Microsoft Corporation tsbyuv.dll OK C:\WINDOWS\system32\TSBYUV.DLL 5.1.2600.5908 (xpsp_sp3_gdr.091127-0541) 8.50 KB (8,704 bytes) 8/17/2001 4:36 PM

Thank you.
 
Joined
Oct 12, 2005
Messages
738
Hi cowboyj28

Have you tried uninstalling whatever player you are using and installing afresh from MS for WMA? It may resolve this issue.
 

cowboyj28

Thread Starter
Joined
Oct 4, 2006
Messages
187
I've tried it on all of them and it doesn't work, Real Player, Quick Time, etc. I also tried reinstalling then. I had to install Wins twice already because of other problems, which I'm waiting to here back.
 

cowboyj28

Thread Starter
Joined
Oct 4, 2006
Messages
187
Thanks, but no that didn't do anything. I think I've gone through all this before, and nothing along these lines worked. I also tried installing Real Player, but when I click on a .wmv file, there is absolutely no response, Real Player doesn't even open.

And not sure if this has anything to do with it, since this problem just came up with the update Wins Media Format 9, 9.5 and 11 for Wins XP SP 3 K3954155. I am unable to install this update, and wins keeps alerting me that I need to install this update.
 
Joined
Oct 12, 2005
Messages
738
I am probably going to say something silly here, but I on your information, it says, "The drivers for this device are not installed", couldn't this have something to do with your issue? Do you get any error code? What happens when you try to double click a movie clip on your C-drive? What are you trying to view? You may need Adobe Flash Player?

You could try this free player to see if this works?
http://www.free-codecs.com/download/media_player_classic.htm
 

cowboyj28

Thread Starter
Joined
Oct 4, 2006
Messages
187
I went into my device manager and there was an exclamation point for my video driver ATI WDM Rage Theater Video Radeon 9200 so downloaded the latest drivers for it and now it's clear. However, it did not fix my video problem.
When I put a DVD in and I open it in DVD Media Player Classic, there's sound but no video. I tried it in Wins Media Player and same thing, no video, just sound.
This is the same problem I get if someone sends me a video clip as a .wmv file.
 
Joined
Oct 12, 2005
Messages
738
Out of interest, on your C-drive, what sort of film or video are you trying to open?
 

cowboyj28

Thread Starter
Joined
Oct 4, 2006
Messages
187
To the TheDr313, downloading divx enabled me to watch video files in the wmv format. Thanks so much for that. Now I put a purchased DVD movie in my drive, but it keeps defaulting to Windows Media Player, which I then uninstalled. Then it defaults to Wins Media Classic. There is no Open with option for my DVD drive so that I can make Divx the default player. I tried opening it directly through the Divx player but it just displays the folders and files. I went in the Divx preferences and checked off every file format to make Divx the default player, but still can't get the DVD to open. I read through the Divx instructions, but can't find any other options.
 

cowboyj28

Thread Starter
Joined
Oct 4, 2006
Messages
187
I've been wanting to replace this drive anyway. When it used to work I wasn't able to burn DVDs. What type of DVD drive do I need to get, or where can I find this info. The drive in there now is a JLMS XJ-HD166S
 
Joined
Feb 28, 2002
Messages
1,731
divx_player Plays DivX, AVI, MKV, MP4 and MOV videos does not play dvd Video_ts files.VLC will.

if a file won't open in the player you require it to play on then you right click on the file and click "Open with" if the player is not in the list then browse to the player exe file in the program files

with VLC you can click on file menu click open disc and option to play cd or dvd.

http://www.videolan.org/vlc/features.html
 

cowboyj28

Thread Starter
Joined
Oct 4, 2006
Messages
187
Ok thanks. I downloaded that VideoLan awhile ago but it didn't allow me to view other video files. I will try it for DVD viewing then.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top