Undoing Changes/Can't reset my computer!

lodeyi3485

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Sep 21, 2020
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3
Hey, so recently my windows 10 activation key ran out. My computer started to act a little weird and It felt like it slowed down a lot. It has some programs/softwares I'm not aware of. It had really good respond but it slowed down a lot now. Every time I restart my pc it starts to updating my system or updatin g my windows but fails. Please help me out.
 

Couriant

James
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How was this computer set up? As in is it a work computer or a home computer, and is it a branded machine?
 

DaveA

David
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Legal copies of Windows 10 do not expire.
It would be helpful for starters by telling us the make & model of the your computer?
Also please download our free system info utility from the following link:
https://static.techguy.org/download/tsginfo.exe
After it's been downloaded and saved, double-click it to run it.
Information about your computer will appear.
Return here to your thread, then copy-and-paste the ENTIRE text here.
 

lodeyi3485

Thread Starter
Joined
Sep 21, 2020
Messages
3
Legal copies of Windows 10 do not expire.
It would be helpful for starters by telling us the make & model of the your computer?
Also please download our free system info utility from the following link:
https://static.techguy.org/download/tsginfo.exe
After it's been downloaded and saved, double-click it to run it.
Information about your computer will appear.
Return here to your thread, then copy-and-paste the ENTIRE text here.
It used to reset when it was activated but when the activation key expired, it started to get stuck on undoing updates when restarting
Legal copies of Windows 10 do not expire.
It would be helpful for starters by telling us the make & model of the your computer?
Also please download our free system info utility from the following link:
https://static.techguy.org/download/tsginfo.exe
After it's been downloaded and saved, double-click it to run it.
Information about your computer will appear.
Return here to your thread, then copy-and-paste the ENTIRE text here.
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 18363, Installed 20200428191454.000000+120
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9, CPU Count: 8
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce GTX 1060 6GB
Hard Drives: C: 930 GB (732 GB Free);
Motherboard: ASUSTeK COMPUTER INC. P8Z77-V PRO, ver Rev 1.xx, s/n 130208208800919
System: American Megatrends Inc., ver ALASKA - 1072009, s/n System Serial Number
Antivirus: Windows Defender, Enabled and Updated
 

DaveA

David
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The OS is NOT up to date.
Where did you get this copy of Windows 10?
 

DaveA

David
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That is NOT good news, it may have a "Pirated" copy?

Please run the MGA Diagnostic Tool and post back the report it creates:
  • Download MGADiag to your desktop.
  • Double-click on MGADiag.exe to launch the program
  • Click "Continue"
  • Ensure that the "Windows" tab is selected (it should be by default).
  • Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.
  • Paste the MGA Diagnostic Report back here in your next reply.
 
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