1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Unexpeceted Shut Down

Discussion in 'Windows XP' started by Kuwaiti Kid, Oct 12, 2003.

Thread Status:
Not open for further replies.
  1. Kuwaiti Kid

    Kuwaiti Kid Thread Starter

    Feb 8, 2001
    I am using Microsoft XP Home Edition and my system shuts down after 10 minutes operation on the internet. It doesnt matter whether I am surfing the net or not. Just before it shuts down I get the following message: -

    "This system is shutting down, please save all work in progress and log off. Any unsaved changes will be lost. Shut down was initiated by nt AUTHORITY\SYST. Windows must now restart because the Remote Procedure Call (RPC) terminated unexpectedly."

    When I check the system event log I find:-

    "The COM+ Event System detected a bad return code during the internal processing. HRESULT was 800706BA from line 44 of d:\nt\com\comlx\src\events\tie rl\eventsystemobj.cpp. Please contact Microsoft Product Support Service to report this error."

    Any help I can get to solve this problem would be very much appreciated as it is very annoying.
  2. dvk01

    dvk01 Moderator Malware Specialist

    Dec 14, 2002
    First Name:
    it's the blaster worm or a new variant of it. you should have patched and fixed that one by now
    follow instructions here http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

    also go to http://www.spywareinfo.com/~merijn/files/hijackthis.zip , and download 'Hijack This!'.
    Unzip, doubleclick HijackThis.exe, and hit "Scan".

    When the scan is finished, the "Scan" button will change into a "Save Log" button.
    Press that, save the log somewhere, and please copy & paste its contents to the forum.

    It will possibly show issues deserving our attention, but most of what it lists will be harmless or

    even required, so do NOT fix anything yet.
    Someone here will be happy to help you analyze the results.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/171388

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice