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Unexpected Reboot

Discussion in 'Windows XP' started by Bardiel, Oct 17, 2004.

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  1. Bardiel

    Bardiel Thread Starter

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    My computer has rebooted spontaneously several times in the last week. During the first time I was just checking some email, the second time I was closing out some Internet Explorer windows, and the last time occured when I was clicking through some Doom 3 menus. I don't notice any connection except that when I checked the Windows XP (using Home Edition here) event log, I noticed that the last two times the system rebooted it had logged:

    Application popup: : Machine Check:

    and then

    Application popup: : Machine Check: Regs

    Both entries have Event ID as 26. I read about a similar problem involving these event entries in these forums but sadly nobody figured out the problem : (
     
  2. etaf

    etaf Moderator

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    Hi, and welcome to the TSG forum :) (y)

    whats the temp of the CPU ?
    also
    goto
    control panel>
    system>
    advanced tab>
    startup and recovery - settings>
    under the title - system failure
    untick - automatically restart

    http://support.microsoft.com/default.aspx?scid=kb;en-us;320299

    now when it crashes - it willnot restart and the blue screen should stay on the screen
    post the info on the screen
    it will give the errorcodes and a filename, if caused by a driver.

    in the meantime
    you may want to try running a memeory test
    http://www.memtest86.com/
     
  3. etaf

    etaf Moderator

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  4. Bardiel

    Bardiel Thread Starter

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    Yea the CPU is running a little hot actually at 57 C. And I've already unchecked the restart system option so I guess I'll just have to wait until the next time it happens to give more info. Oh and it may sound like a newb question but how should I use that memory test?
     
  5. etaf

    etaf Moderator

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    i assume thats an AMD cpu is that idle or loaded - my AMD with little airflow runs at about 50C but if the ambient temp gets hig 24C and I do a lot of cpu work it gets close to 60C.

    the memtest loads onto a floppy then boots off the floppy and runs - the instructions should be on the website
     
  6. etaf

    etaf Moderator

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    is device manager clear no ! against anydevices
     
  7. Bardiel

    Bardiel Thread Starter

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    Yea i'm running an XP 2000+. How would my CPU temp be related to this problem btw? Also i'll try that memtest. Thanks for the advice.
     
  8. Bardiel

    Bardiel Thread Starter

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    Device manager is clear. everything is working
     
  9. etaf

    etaf Moderator

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    if the PC get overheated it will shut down - so may not be related but............

    The best test will be when it bluescreens again and see what the error code is and if its a driver conflict etc.
    also try and monitor the temp
     
  10. Bardiel

    Bardiel Thread Starter

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    I just noticed that it seems to display the Application popup: : Machine Check: Regs right after an error occurring in system restore. This error reads :

    The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.

    This is Event ID 1.
     
  11. etaf

    etaf Moderator

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    you may have problems with the harddrive
    have you done a scandisc or CHKDSK
     
  12. Bardiel

    Bardiel Thread Starter

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    Ok I just did a scandisk and nothing showed up. Did bad sector scan too
     
  13. etaf

    etaf Moderator

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    so scandisk is clear
    Memory test is clear
    device manager is clear

    so monitor CPU temp and let us know what happens when its under load
    also what are the voltages you have - in bios or via a monitor program
     
  14. Bardiel

    Bardiel Thread Starter

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    The core voltage is 1.75v
     
  15. etaf

    etaf Moderator

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    i was looking for all the voltages
    +12
    -12
    3.3
    5
    core etc
     
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