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Unexpected Restart - HELP!

Discussion in 'Windows XP' started by nykitten, Sep 8, 2003.

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  1. nykitten

    nykitten Thread Starter

    Joined:
    Sep 5, 2003
    Messages:
    10
    This happens to me about twice a week. My computer will just automatically restart, and when it comes back up, I get a message that says this:

    Computer restarted after an unexpected shutdown. Microsoft Windows detected a possible device failure.

    The driver for the display device was unable to complte a drawing operation. Please check with the device manufacturer for a driver update.

    Please tell Microsoft about this.

    The display driver for Intel(R) 82810E Graphics Controller seems to be responsible for the system instability.

    Then you can choose to either "Send Error Report", or "Don't Send".

    This doesn't happen when I have a lot of things running, or anything. I might only have 1-2 windows open, and it will still happen. I don't know what's causing it......anyone have any suggestions???? Thanks for any help you can give me!!!!!

    ~Aimee :)
     
  2. Bulldog

    Bulldog

    Joined:
    Apr 10, 2003
    Messages:
    710
    Make sure all your drivers are up-to-date especially the video.
    http://downloadfinder.intel.com/scripts-df/Product_Filter.asp?ProductID=798

    Also, for future reference and troubleshooting.
    First you need to get the machine to stop restarting on errors so that you can get a BSOD and error message.
    Go to system properties (right click MyComputer > properties) > Advanced tab > under startup and recovery click settings > under System failure make sure "Write an event to the system log" is checked AND that "Automatically restart" is UNchecked. Click "OK" and reboot.

    When you get your next BSOD, write down the entire STOP message.
    You can post it here for help and/or check it at this resource.
    http://aumha.org/win5/kbestop.htm
     
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