1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Unexpected Shutdown

Discussion in 'Windows XP' started by Spector117, Oct 10, 2009.

Thread Status:
Not open for further replies.
Advertisement
  1. Spector117

    Spector117 Thread Starter

    Joined:
    Oct 9, 2009
    Messages:
    3
    I've been getting the following error message over the past 2 days:

    "This system is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. This shutdown initiated by NT Authority\System.

    Windows must now restart because the DCOM Server Process Launcher Service terminated unexpectedly."

    The computer then begins a 60 second countdown and then reboots.

    I am using Windows XP Home Edition with Internet Explorer 7.0

    None of my scanning programs (Norton AntiVirus, Registry Mechanic or AdWareAlert) is picking up anything.

    Anyone have any ideas on what the problem might be?
     
  2. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,613
    DCOM is a piece of technology that has been built into the Windows to allow the some software’s to inter-operate across any network. It’s Nasty for worms and viruses. I would disable it. Go here --> "DCOMbobulator" this is the Gibson Research site and has much information on this issue. After you read about DCOM, I think you’ll want to download and run DCOMbobulator. Although with the symptoms your are having, it sounds like you may have been compromised already.

    Download hijackthis Run it and "Do a system scan and save a logfile" And post the results to this post. There are good folks here that can read and diagnose the log and give good advice to you.
     
  3. Spector117

    Spector117 Thread Starter

    Joined:
    Oct 9, 2009
    Messages:
    3
    The answer from Lance1 didn't provide the solution. My system was likely already compromised and the dcombob.exe wasn't effective.

    Lance suggested that I run a scan with HiJackThis and post the log results here, so here is that log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:48:07 PM, on 10/10/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16876)
    Boot mode: Normal


    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    C:\Program Files\AGI\core\3.0\AGCoreService.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\system32\dlcgcoms.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
    C:\Program Files\Dell AIO 810\dlcgmon.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
    C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\Documents and Settings\William Stewart\Desktop\dcombob.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Windows Live\Toolbar\wltuser.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.ca/ig/dell?hl=en&client=dell-row&channel=ca&ibd=1080606
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.my.msn.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.ca/hws/sb/dell-row/en/side.html?channel=ca
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.ca/ig/dell?hl=en&client=dell-row&channel=ca&ibd=1080606
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: agcore.AGUtils - {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - mscoree.dll (file missing)
    O2 - BHO: agcore.AGUtils - {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll (file missing)
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! ¤u¨ã¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: egreetings Toolbar - {9df9b682-9c18-4a01-bac3-a265ca7cd866} - mscoree.dll (file missing)
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
    O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [DLCGCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCGtime.dll,[email protected]
    O4 - HKLM\..\Run: [dlcgmon.exe] "C:\Program Files\Dell AIO 810\dlcgmon.exe"
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~4.EXE -Update -1103472 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://www.iwon.com/modules/launchG...ame.jhtml?categoryId=3&gameId=9005&browser=IE"
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: ZDelete Auto-Cleaner - {EB7F329E-F14E-48ae-AB69-4E28C492D382} - C:\Program Files\LSoft Technologies\Active ZDelete\ZDelete.exe (HKCU)
    O16 - DPF: CabBuilder - http://ak.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
    O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    O23 - Service: AG Core Services (AGCoreService) - AG Interactive - C:\Program Files\AGI\core\3.0\AGCoreService.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: dlcg_device - - C:\WINDOWS\system32\dlcgcoms.exe
    O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner - C:\WINDOWS\system32\drivers\KodakCCS.exe (file missing)
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    -----------------------------------------------------------------------

    I hope this information is useful in removing whatever is causing this problem.
     
  4. keepmefeelfree

    keepmefeelfree

    Joined:
    Oct 10, 2009
    Messages:
    1
    I also have a problem regarding the DCOM Server Process Launcher Services Terminated and i had read some of the recent post and try to follow all the instructions, i guess i done it well so here is the log.. and i would like to ask if what will i do next?? thank you!

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:28:15 AM, on 10/10/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Globe Telecom\Click Fix\bin\sprtcmd.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Globe Telecom\Click Fix\bin\sprtsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Globe Telecom\Click Fix\bin\tgsrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\BitTorrent\bittorrent.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\pcset\Local Settings\Temporary Internet Files\Content.IE5\67WZ2JE1\HijackThis[1].exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource=10&ctid=CT1392740
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,userinit.exe
    O2 - BHO: (no name) - {0136C38B-61EC-4986-98FE-3F72802C8442} - C:\WINDOWS\system32\jtrgwrtr.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: (no name) - {D6ACA6DA-2289-4086-ABED-1090EF3E4E91} - c:\windows\system32\bmuzssj.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O4 - HKLM\..\Run: [globe] "C:\Program Files\Globe Telecom\Click Fix\bin\sprtcmd.exe" /P globe
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKUS\S-1-5-19\..\Run: [msnsc] C:\WINDOWS\system32\msnsc.exe (User '?')
    O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User '?')
    O4 - HKUS\S-1-5-20\..\Run: [msnsc] C:\WINDOWS\system32\msnsc.exe (User '?')
    O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User '?')
    O4 - HKUS\S-1-5-18\..\Run: [msnsc] C:\WINDOWS\system32\msnsc.exe (User '?')
    O4 - HKUS\S-1-5-18\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User '?')
    O4 - HKUS\.DEFAULT\..\Run: [msnsc] C:\WINDOWS\system32\msnsc.exe (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'Default user')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
    O20 - Winlogon Notify: ihxduzuc - C:\WINDOWS\SYSTEM32\bmuzssj.dll
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: SupportSoft Sprocket Service (globe) (sprtsvc_globe) - SupportSoft, Inc. - C:\Program Files\Globe Telecom\Click Fix\bin\sprtsvc.exe
    O23 - Service: SupportSoft Repair Service (globe) (tgsrvc_globe) - SupportSoft, Inc. - C:\Program Files\Globe Telecom\Click Fix\bin\tgsrvc.exe
    O23 - Service: Automatic Updates wuauservShellHWDetection (wuauservShellHWDetection) - Unknown owner - C:\WINDOWS\system32\adsnti.exe
    O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    --
    End of file - 6710 bytes
     
  5. Spector117

    Spector117 Thread Starter

    Joined:
    Oct 9, 2009
    Messages:
    3
    I contacted my spyware people and was advised to download a program called ComboFix at the following link:

    http://download.bleepingcomputer.com/sUBs/ComboFix.exe

    This program picked up 8 rootkit files and effectively removed them from my computer.

    That seems to have resolved my problem.
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/867449

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice