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Unidentified network / No internet access

Discussion in 'Networking' started by SkyDie, Jan 31, 2014.

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  1. SkyDie

    SkyDie Thread Starter

    Joined:
    Jan 31, 2014
    Messages:
    1
    It randomly happened yesterday while I was browsing youtube.
    This is the ipconfig/all:
    -Local Area Connection 16 is the one not working.
    -Local Area Connection 15 is the one I'm using until I am able to fix the other one.


    C:\Users\user>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : user-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Mixed
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection 16:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Con
    troller (NDIS 6.20)
    Physical Address. . . . . . . . . : 00-25-22-B3-C2-F7
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::ac9f:4a8f:10f3:1bfa%31(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.27.250(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 1124082978
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-79-0F-57-00-25-22-B3-C2-F7

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Anchorfree HSS VPN Adapter
    Physical Address. . . . . . . . . : 00-FF-DE-D6-5B-84
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection 15:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : HUAWEI Mobile Connect - Network Adapter
    Physical Address. . . . . . . . . : 58-2C-80-13-92-63
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::7cf7:55ad:34b9:f771%27(Preferred)
    IPv4 Address. . . . . . . . . . . : 10.81.184.105(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.252
    Lease Obtained. . . . . . . . . . : Friday, January 31, 2014 10:58:25 AM
    Lease Expires . . . . . . . . . . : Thursday, February 06, 2014 10:58:25 AM
    Default Gateway . . . . . . . . . : 10.81.184.106
    DHCP Server . . . . . . . . . . . : 10.81.184.106
    DHCPv6 IAID . . . . . . . . . . . : 861416576
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-79-0F-57-00-25-22-B3-C2-F7

    DNS Servers . . . . . . . . . . . : 93.122.135.199
    62.217.213.71
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{D4BD5439-349B-473B-9B68-508312C479F5}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 31:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{7DCA61FA-110E-46A8-B48B-78AAE21E1AD2}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{5BE1E1BC-B1B0-48EB-878F-1132E99B44D2}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:283f:1b1a:f5ae:4796(Preferred)
    Link-local IPv6 Address . . . . . : fe80::283f:1b1a:f5ae:4796%33(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,988
    First Name:
    Wayne
    sometimes the software to manage this adapter also provides wireless connections.
    Can you use the software manager to select cellular or wireless networks

    Remove the cellular device and post an xirrus screen shot please

    What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, kaspersky or Mcafee or any free security suites like zonealarm, AVG , Webroot etc
    ------------------------------------------------------------------------
    Run Xirrus Wi-Fi Inspector
    Download and install

    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and install the program.
    You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.

    If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply

    http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
    ( the site now appears to require a business email, and does not allow webbased emails like gmail,hotmail or yahoo etc )

    Use the links below

    http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html
    http://www.softpedia.com/progDownload/Xirrus-Wi-Fi-Monitor-Download-99109.html

    Then run and install the program - on a wireless enabled PC/Laptop
    if you get an error - You need will need to have NET Framework installed for the WiFi Inspector to function.
    On windows 8 - (i do not have windows 8) but, it would appear that, When you first try to run, you may get a message that .net framework is needed, and included in that message is a link to download/install.

    Run the program

    A user guide is available here
    http://www.xirrus.com/cdn/pdf/xirruswifiinspectorguide1-2-0

    post a screen shot of the program running.
    if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information.

    post which SSID name is yours, its located in the list, under network "Adapter Name" (1st column)


    Note:
    For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better. "A desirable signal level for a robust Wi-Fi connection will be green".
    note: the signal level is a negative number, so for example -88 is worst and -40 is better

    To post a screen shot of the active window.

    Windows XP
    Hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.

    Vista or Windows 7
    you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool
    http://www.bleepingcomputer.com/tutorials/how-to-use-the-windows-snipping-tool/

    Windows 8
    you can use the snipping tool > Open Snipping Tool (From the Windows 8 Start Screen, type "snip" and press enter.
    >Press the Esc. key.
    >go back to your Windows 8 start screen - Swipe from left or press Window Button
    >Press Ctrl+PrntScr button to use Snipping Tool
    see here
    http://www.pcadvisor.co.uk/opinion/windows/3415854/how-take-screenshot-in-windows-8/
    http://www.pcadvisor.co.uk/how-to/windows/3405830/how-take-screenshot-in-windows-8/


    To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
    Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
     
  3. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,185
    First Name:
    Terry
    Could be a failing router (or modem if no router), failing cable or failing NIC.

    Also, sometimes a NIC and whatever it is connected to have trouble negotiating a speed. In Device Manager right click the ethernet - Properties - Advanced tab - for the 'Speed & Duplex' property try different values beginning with '100 Mbps full duplex' and '10 Mbps full duplex.'
     
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