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Uninstall of ZoneAlarm Problem

Discussion in 'Earlier Versions of Windows' started by Pithombre, Feb 15, 2003.

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  1. Pithombre

    Pithombre Thread Starter

    Joined:
    Feb 13, 2003
    Messages:
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    I recently uninstalled ZoneAlarm Firewall Free Version 3.1.024 according to the Basic Uninstall instructions from Zone Labs. Now, when I boot up, I get a black screen with the message that Windows or a Windows application needs the registry file VSDATA95, press any key to continue. I press a key and the boot up goes normally and everything runs OK. Can someone tell me what in Windows may be needing this file? Evidently, there's part of ZoneAlarm that didn't uninstall, but don't know what to do about it. Any help would be greatly appreciated. Thanks
     
  2. dogbonz

    dogbonz

    Joined:
    Mar 19, 2001
    Messages:
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    Hipithombre,

    http://support.microsoft.com/?kbid=297725 Is the
    article on that at microsoft.

    Did you also remove "True Vector" ?

    Install ZoneLabs again, and make sure it's removed
    completely, including "True Vector".

    That's what THEY say, anyway.
     
  3. Pithombre

    Pithombre Thread Starter

    Joined:
    Feb 13, 2003
    Messages:
    7
    Yep. I also removed all of True Vector I could find. Thought about redownloading and reloading ZoneAlarm, but then I don't know what other problems I'll encounter. I don't want it, because it slows down everything else. Thanks anyway.
     
  4. johng

    johng

    Joined:
    Jul 25, 2001
    Messages:
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    I found that when I uninstalled a version some time back that an awful lot of entries were left in registry, so I did a manual search and deleted all of them.
    John
     
  5. dogbonz

    dogbonz

    Joined:
    Mar 19, 2001
    Messages:
    796
    There's a handy program called "regcleaner".

    You can find it by it's name on the net. It simplifies
    digging through the registry, so you can find
    the entry and remove it - or them.
     
  6. johng

    johng

    Joined:
    Jul 25, 2001
    Messages:
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    I use a program called "Registry Crawler" and that finds all entries in one go, makes it very easy, but you pay for it. Another good program to find all entries in one go is Karen Kenworthy's "Reg Ripper", a bit slower but really excellent.
    John
     
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