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Uninstall Problems

Discussion in 'Windows XP' started by TabulaRasa28, Sep 22, 2004.

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  1. TabulaRasa28

    TabulaRasa28 Thread Starter

    Joined:
    Jun 22, 2004
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    Hey guys. Not sure if this is the right forum, so sorry if I'm wrong.

    I have 2 uninstall problems. The first is with something called Home Search Assistant that showed up on my computer not too long ago. It constantly pops up whenever I go to a new webpage and for a while, it also took over my homepage. When I go to Add/Remove Programs and try to uninstall it, this error message pops up:

    Unable to open "http://looking-for.cc/uninstall//HomeSearchAssistant.html"

    So, it continues to pop up and I have no clue what to do.

    My other prob is with PC-CILLIN 2002. A friend gave me a copy of this antivirus a year or 2 ago, and when I tried to get rid of it recently in ADD/Remove, I got this error message:

    Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.

    Once again, no clue what to do or what may be the problem. If anyone has any idea how to fix these probs, I'd be really grateful. Thanks guys!
     
  2. Saga Lout

    Saga Lout

    Joined:
    Sep 15, 2004
    Messages:
    3,791
    As far as your Home Search Assistant problem goes, you should find some useful information here:-

    http://www.short-media.com/forum/showthread.php?p=172774

    On the PC-cillin , it's possible that .dll file was never there and the original installation never quite took so you could probably just delete the relevant directory and all it's files in Explorer, but best to wait for some second opinions first.
     
  3. natcom

    natcom

    Joined:
    Sep 21, 2003
    Messages:
    2,243
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