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uninstall

Discussion in 'Web & Email' started by purple0000, Aug 15, 2012.

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  1. purple0000

    purple0000 Thread Starter

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    I cannot uninstall Babylon from google chrome or windows, please help.
     
  2. Phantom010

    Phantom010 Trusted Advisor

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  3. Phantom010

    Phantom010 Trusted Advisor

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    Dear Babylon,

    This site, as well as many others on the Web, receive a lot of complaints from people trying to remove Babylon from their computers. Babylon is considered as a potentially unwanted application (PUP), a type of malware. It has a poor reputation.

    You could improve your reputation by making the software easily removable, not making it as intrusive, and by posting the complete instructions on how to uninstall it right here on the forum.

    http://en.wikipedia.org/wiki/Babylon_(software)
     
  4. Phantom010

    Phantom010 Trusted Advisor

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    Unfortunately, those standard methods of uninstalling the software are not enough for many users. There are often a lot of registry leftovers that are very difficult to find and remove. Programs like Malwarebytes' Anti-Malware need to be used to complete the process, but are not always successful.
     
  5. Phantom010

    Phantom010 Trusted Advisor

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    Considering millions of people are having trouble removing Babylon from their computers, I would consider that an understatement. ;)
     
  6. Phantom010

    Phantom010 Trusted Advisor

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    purple0000,

    In addition to my first link, you may want to read the following. The information may not be the very latest, but it's a place to start:


    Associated Babylon, Babylon Toolbar and "Search the web (Babylon)" files and registry values:

    Files:

    • C:\Program Files\Babylon
    • C:\Program Files\Babylon\Babylon-Pro
    • C:\Program Files\Babylon\Babylon-Pro\Data
    • C:\Program Files\Babylon\Babylon-Pro\Media
    • C:\Program Files\Babylon\Babylon-Pro\Plugins
    • C:\Program Files\Babylon\Babylon-Pro\TC
    • C:\Program Files\Babylon\Babylon-Pro\Updates
    • C:\Program Files\Babylon\Babylon-Pro\Utils
    • C:\Program Files\Babylon\Babylon-Pro\Babylon.exe
    • C:\Program Files\Babylon\Babylon-Pro\BabyServices.dll
    • C:\Program Files\Babylon\Babylon-Pro\BContentServer.dll
    • C:\Program Files\Babylon\Babylon-Pro\BContentServerExt.dll
    • C:\Program Files\Babylon\Babylon-Pro\BException.dll
    • C:\Program Files\Babylon\Babylon-Pro\captlib.dll
    • C:\Program Files\BabylonToolbar\BabylonToolbar\1.4.35.10
    • C:\Program Files\BabylonToolbar\BabylonToolbar\1.4.35.10\bh
    • C:\Program Files\BabylonToolbar\BabylonToolbar\1.4.35.10\bh\BabylonToolbar.dll
    • C:\Program Files\BabylonToolbar\BabylonToolbar\1.4.35.10\BabylonToolbarApp.dll
    • C:\Program Files\BabylonToolbar\BabylonToolbar\1.4.35.10\BabylonToolbarEng.dll
    • C:\Program Files\BabylonToolbar\BabylonToolbar\1.4.35.10\BabylonToolbarsrv.exe
    • C:\Program Files\BabylonToolbar\BabylonToolbar\1.4.35.10\BabylonToolbarTlbr.dll
    • C:\Program Files\BabylonToolbar\BabylonToolbar\1.4.35.10\uninstall.exe
    Registry values:

    • HKEY_CLASSES_ROOT\AppID\BabylonIEPI.DLL
    • HKEY_CLASSES_ROOT\AppID\BabylonTC.EXE
    • HKEY_CLASSES_ROOT\BabyDict
    • HKEY_CLASSES_ROOT\BabyDict\shell\open\command "C:\Program Files\Babylon\Babylon-Pro\Babylon.exe"
    • HKEY_CURRENT_USER\Software\Babylon\Babylon Client
    • HKEY_CURRENT_USER\Software\BabylonToolbar
    • HKEY_CURRENT_USER\Software\BabylonToolbar\BabylonToolbar
    • HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Translate this web page with Babylon
    • HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Translate with Babylon
    • HKEY_LOCAL_MACHINE\SOFTWARE\Babylon
    • HKEY_LOCAL_MACHINE\SOFTWARE\Babylon\Babylon Client
    • HKEY_LOCAL_MACHINE\SOFTWARE\BabylonToolbar
    • HKEY_LOCAL_MACHINE\SOFTWARE\BabylonToolbar\BabylonToolbar
    • HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\[SET OF RANDOM CHARACTERS]
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "Babylon Client"
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Babylon
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\BabylonToolbar
    http://deletemalware.blogspot.ca/2011/09/remove-babylon-toolbar-and-search-web.html


    http://www.mytechguide.org/8954/restore-about-tabs-hijacked-bigseekpro-toolbar/
     
  7. Phantom010

    Phantom010 Trusted Advisor

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    My last post was directed to the original poster of this thread, purple0000.

    And a lovely day to you too.
     
  8. Phantom010

    Phantom010 Trusted Advisor

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  9. Phantom010

    Phantom010 Trusted Advisor

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  10. Mhouser

    Mhouser

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    I find Revo Uninstaller (Free version) can get rid of problemmatic software.

    Runs the standard Windows Uninstaller.
    Scans for any files left on the Hard Drive.
    Scans registry for any files related to the program.

    Asks if you want to delete files on hard drive and registry.

    As a warning if you do this for something like Steam Client for games, it will delete all your games from your hard drive since all games are stored inside the Steam folder.


    This program mainly used for when the Windows Uninstaller fails to run. Worked great for getting rid of Norton Antivirus for me.
     
  11. Phantom010

    Phantom010 Trusted Advisor

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    This is different. Babylon is a PUP, a form of malware. It's very difficult to remove with uninstallers.

    That being said, Revo is a very thorough uninstaller, but to be used when the standard uninstallers aren't working properly.

    As for Norton, the most recommended tool on TSG and on Norton forums is the Norton Removal Tool. It's the only tool that will really work.
     
  12. Phantom010

    Phantom010 Trusted Advisor

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    Well, tell that to SUPERAntiSpyware, Malwarebytes' Anti-Malware and Spybot developers, and the very large number of people who never even wanted Babylon on their computers but are stuck with it, and ask them what they think about it. Not us. ;)

    And a lovely day to you too!
     
  13. DaveA

    DaveA David Trusted Advisor

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    Do a Google on 'babylon.com virus' and you will get over 5,000,000 hits.
    They are all wanting to know how to remove this software.

    Some fixes even lead one a site and a fee is required to get the fix.
     
  14. buffoon

    buffoon

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    BabylonLTD,

    This forum in general and this thread in particular is about helping people solve problems, here: uninstalling your product without harmful residues remaining.

    I've consequently deleted all your posts as they can easily be read as pushing your product and, seeing that it's the source of problem, methods offered here seem far more conducive towards any solution than delving further into the original problem source.

    Also please note that under certain circumstances your posts could be considered simply as advertising/spam. It would therefore be wise to desist from further interfering in this manner with other members' suggestions of help, lest you be afforded spammer treatment. Something I'll rather currently err upon on the side of caution.

    Until shown otherwise.

    Thank you.
     
  15. BabylonLTD

    BabylonLTD

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    Dear Buffoon
    Feel free to act as you see it right , there are many toolbars and search engines from other companies that act and behave worse if you think Babylon is the worst and you don't see them here explain and offer their good will and help to assist you and offer you the best service they provide for free ( Email, Phone, Chat, Remote Assistance) I am sure that if you have contacted us you would understand the good feeling of having someone assisting you and solving your problem quickly , I think no one knows our products better than us, if you prefer to trust on foreign softwares and websites feel free to promote them, we are not here to promote any of our Products only our support service and technical assistance

    Babylon
     
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