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uninstallation problem

Discussion in 'Virus & Other Malware Removal' started by glk, Aug 6, 2006.

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  1. glk

    glk Thread Starter

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    I am trying to uninstall WinAnti-Virus Pro 2006 from my computer. It seems to be placed in the control panel of my computer, so I can't delete it. I tried moving it out of the control panel and into the desktop, hoping to delete it if it were in desktop, but I can't get it out of the control panel. The reason I want to uninstall it is because it's existence in the control panel means that I can't install another virus protection package on my computer. At the moment my computer doesn't have spyware protection because the WinAnti-Virus Pro 2006 seems to be a conflicting file. If I can't delete it then I won't have spyware protection on my computer which is a huge concern for me.

    How can I get rid of WinAnti-Virus Pro 2006 from my control panel?

    My computer operates under Windows 98 second version.
     
  2. wacor

    wacor Banned

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    Welcome

    try going into control panel and then right clicking on the program. and see if there is an uninstall folder
     
  3. glk

    glk Thread Starter

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    Thank you for your suggestion.

    But, when I right click on the programme in control panel, the only 2 options I can select from are "open" or "create shortcut".
     
  4. wacor

    wacor Banned

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    Been a long time since I used 98

    how about going into my computer and then programs and clicking on the program there to see what files show up and seeing if an uninstall file shows up there

    there is no add/remove progams in the control panel in 98 is there?
     
  5. glk

    glk Thread Starter

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    Yes, there is an add/remove programmes icon in control panel, and I selected WinAnti-Virus Pro 2006 from the list and clicked on Add/Remove. It's been removed from the list of programmes but still exists in the control panel.
     
  6. angelize56

    angelize56 Always remembered in our hearts

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    Welcome to TSG glk! :) I'm going to request your thread be moved to the proper forum! :)
     
  7. angelize56

    angelize56 Always remembered in our hearts

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    I'm no expert for sure...but how long ago did you install the program?
     
  8. glk

    glk Thread Starter

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    Hi angelize 56,

    Where should my thread be? I'm a beginner so please make it quite clear to me!
     
  9. cybertech

    cybertech Retired Moderator

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    Hi, Welcome to TSG!!

    I've moved your thread to the Security Forum.

    Click here to download HJTsetup.exe
    Save HJTsetup.exe to your desktop.

    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
  10. angelize56

    angelize56 Always remembered in our hearts

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    There's your answer on the move glk! :)

    Thanks Debe! :)
     
  11. glk

    glk Thread Starter

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    Hi TSG.

    Thanks for help. I've followed your instructions without any problems up until after I clicked on "do a system scan and save a logfile". When I did this a message in white type against a black background came up saying:
    "Specified command search directory bad
     
  12. cybertech

    cybertech Retired Moderator

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    Did you "Save" the download to your machine or just try to Run it?
     
  13. glk

    glk Thread Starter

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    Hi cybertech.

    I decided to stop trying to sort out the problem on Sunday as it was nearly 11pm and I was too tired to concentrate. But I'm back today again, still not got it worked out!

    I saved the download to my machine.
     
  14. cybertech

    cybertech Retired Moderator

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    Please download Webroot SpySweeper from here: http://www.webroot.com/consumer/products/spysweeper/index.html?acode=af1&rc=4129

    (It's a 2 week trial.)

    * Click the Try Spy Sweeper for FreeDownload the trial link.
    * Install it. Once the program is installed, it will open.
    * It will prompt you to update to the latest definitions, click Yes.
    * Once the definitions are installed, click Options on the left side.
    * Click the Sweep Options tab.
    * Under What to Sweep please put a check next to the following:
    o Sweep Memory
    o Sweep Registry
    o Sweep Cookies
    o Sweep All User Accounts
    o Enable Direct Disk Sweeping
    o Sweep Contents of Compressed Files
    o Sweep for Rootkits

    o Please UNCHECK Do not Sweep System Restore Folder.

    * Click Sweep Now on the left side.
    * Click the Start button.
    * When it's done scanning, click the Next button.
    * Make sure everything has a check next to it, then click the Next button.
    * It will remove all of the items found.
    * Click Session Log in the upper right corner, copy everything in that window.
    * Click the Summary tab and click Finish.
    * Paste the contents of the session log you copied into your next reply.
     
  15. glk

    glk Thread Starter

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    Cybertech,

    Today I have got through more of your instructions. I am stuck though, after clicking on session log. How do I copy everything in that window?
     
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