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Uninstalled Camera in Device Manager - Can't get it back

Discussion in 'Hardware' started by whitney403, May 5, 2018.

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  1. whitney403

    whitney403 Thread Starter

    Joined:
    May 5, 2018
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    I have a Lenovo Yoga 910 VF on Windows 10. A few days ago my camera stopped working. The F8 key would show a camera picture with a slash through it. I looked at many forums and have tried:

    - checking camera privacy settings
    - updating the driver
    - uninstalling / reinstalling the Lenovo EasyCamera in Device Manager- this is when things went bad
    - Imaging Devices disappeared from the device manager
    - getting new drivers from the website - still can't recognize camera
    - I tried creating a registry key "EnableFrameServerMode" in the Windows Media Foundation > Platform registry
    - I tried system restore which failed so
    - then I reset my PC and had to do a clean install of windows 10

    I feel like I have tried everything but I am pretty sure it is not a hardware failure especially since the easycamera was showing up in the registry and the problems exacerbated after trying to uninstall/reinstall.

    The laptop is just over the one year warranty but I would be very appreciative of any help.
    If anyone is out there who can advise please let me know. I've updated all the windows updates and everything.

    Thank you.
     
  2. whitney403

    whitney403 Thread Starter

    Joined:
    May 5, 2018
    Messages:
    2
    Hi. Just checking back to see if anyone has any suggestions. Also I wanted to try if OneKey install might work but I can't find it after clean install. Any suggestions?
     
  3. lynx1021

    lynx1021

    Joined:
    Jan 7, 2014
    Messages:
    1,700
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