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Uninstalled items still show in drop down lists

Discussion in 'Windows XP' started by urbancelt, Oct 12, 2003.

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  1. urbancelt

    urbancelt Thread Starter

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    I'm really new to computers so excuse me if this is a dumb question. I have noticed that although I have removed various broswers and e mail clients they still appear in drop down list when I go to tools in browser, click on internet options, then programs. Likewise, when I right click on start at bottom left hand corner, click properties open task bar and start menu properties, and then click customize, the removed software is still listed underneath show on start menu. I'm using XP Home Edition. Any ideas how to clear lists so only Internet Explorer and Outlook Express remain.
     
  2. urbancelt

    urbancelt Thread Starter

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    Already posted elsewhere here, but being new maybe this is a better place for my question I'm really new to computers so excuse me if this is a dumb question. I have noticed that although I have removed various broswers and e mail clients they still appear in drop down list when I go to tools in browser, click on internet options, then programs. Likewise, when I right click on start at bottom left hand corner, click properties open task bar and start menu properties, and then click customize, the removed software is still listed underneath show on start menu. I'm using XP Home Edition.
     
  3. mobo

    mobo

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    In the tools , internet options programs screen again try clicking the reset web settings button.
     
  4. urbancelt

    urbancelt Thread Starter

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    Thanks for the reply, but still no change.
     
  5. Dan O

    Dan O

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    The problem is not caused by Windows but the uninstall of the applications, which were not complete. To remove them manuallly is tricky and hard work. Here's a link to a utility that may do the trick: http://www.internet-washer-pro.com/
     
  6. urbancelt

    urbancelt Thread Starter

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    Hi Dan-O and thanks for the help. Ran the utility, but still no change. Liked the software though as It cleared out a lot of clutter. How difficult is manually removing these items, and where could I get some guidance?

    Many thanks
     
  7. Dan O

    Dan O

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    They could be located in multiple locations. But mainly the Windows' Registry is the key location. You first need to back it up using System Restore and setting a set point. Use Windows Help to locate System Restore. Then run REGEDIT and search for the applications by name you want to remove. Once you find them delete the line, which is called a key. If you mess up you can use System Restore to recover, so read how to use it before you start.

    Good hunting.
     
  8. Kazrath

    Kazrath

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    Going in blind is a REALLY BAD idea.

    Explain exactly what you mean by drop downs?

    When you right click on something an application still has items in the "list"?

    When you click on "start/program" There are folders refering to a removed program?

    When you go into add/remove programs you still see the application listed?

    I can probally guide you to the right place if I know exactly what it is your trying to do. So be as descriptive as you can (I'm pretty good at deciphering non technical explanations)
     
  9. eddie5659

    eddie5659 Moderator Malware Specialist

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    merged both threads here :)

    eddie
     
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