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Uninstalling Easy Cleaner

Discussion in 'All Other Software' started by MightyQueenC, Feb 11, 2005.

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  1. MightyQueenC

    MightyQueenC Thread Starter

    Joined:
    Jul 7, 2004
    Messages:
    10,306
    Hi all :)

    I downloaded Toniarts Easy Cleaner, but don't want it any more.
    I tried to do an uninstall via the program and also via My Computer > Add remove programs.
    I also deleted the Toniarts folder in My Programs folder and emptied my recycle bin.
    A "search" says it's not there, but over the past couple of days, every time I log on to the computer, the Easy Cleaner Install wizard comes up and asks me if I want to modify, install, or remove.
    No matter what I click, when I reboot...there it is again :confused: .
    Would one of you kind souls please look at my hijack this log and see if you see anything amiss (or any junk I don't need/want) and advise as to what I can do to rid myself of this unwanted program?
    It's not urgent, just pesky and puzzling....
    Thanks in advance :)
    Carolyn


    Logfile of HijackThis v1.99.0
    Scan saved at 7:08:55 PM, on 2/11/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\PROGRA~1\INCRED~1\bin\IMApp.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [zzzHPSETUP] c:\Documents and Settings\Customer\Local Settings\Temp\bye3A.tmp\Disk1\setup.exe
    O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: Image Transfer.lnk = C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
    O9 - Extra button: eBay - Homepage - {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - C:\Program Files\IrfanView\Ebay\Ebay.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
    O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
    O16 - DPF: {707FC7B7-B227-4DF6-A606-0EC317BB08A1} (PhotosCtrlCA Class) - http://ca.f2.pg.photos.yahoo.com/ocx/ca/yexplorer1_9ca.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
    O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {8EB3FF4E-86A1-4717-884D-7BA2D38272CB} (F-Secure Online Scanner) - http://support.f-secure.com/ols/fscax.cab
    O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
    O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
    O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://www.contentwatch.com/audit/includes/ContentAuditControl.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www2.incredimail.com/contents/setup/downloader_sp1/imloader.cab
    O16 - DPF: {F5820AD3-9B20-423E-B2AA-7AF2B4055746} (CRegistryDownload Class) - http://download.paltalk.com/download/0.x/regdload.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab28578.cab
    O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
    O23 - Service: .NET Framework Service - Unknown - C:\WINDOWS\svchost.exe (file missing)
    O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
     
  2. Skivvywaver

    Skivvywaver

    Joined:
    Mar 18, 2001
    Messages:
    13,951
    Queenie, Install it again and then go to add remove and see if it is there. It should be. Uninstall it from there and it should be gone. :)

    If it isn't in add remove then check the program group. It should have an uninstaller somewhere. I have had it and don't remember having any trouble getting rid of it.
     
  3. MightyQueenC

    MightyQueenC Thread Starter

    Joined:
    Jul 7, 2004
    Messages:
    10,306
    Hi and thanks :) Will give it a go.
    Did you happen to see anything unusual in my hijack this log?
    I can't recall if that's your area of expertise or not :eek:
    Anyhoo... be back in a while (much later tonight) with my what-happened-when-I-installed-and-then-removed-it results :D

    Carolyn :)
     
  4. Kenny94

    Kenny94 Banned

    Joined:
    Dec 16, 2004
    Messages:
    2,026
    Click Start, click Search, files and folders option and enter:Toniarts Easy Cleaner and delete all files with this name. U can Uninstall Programs Manually with your Registry at: http://www.theeldergeek.com/manually_uninstall_programs.htm I really don't think there is a need for this...

    You're not the first person that had this problem, trying to uninstall Toniarts Easy Cleaner.
     
  5. Skivvywaver

    Skivvywaver

    Joined:
    Mar 18, 2001
    Messages:
    13,951
    No Carolyn I don't see any boogers in the log but like you said its not my area. I can keep myself out of malware trouble most of the time.

    Post a log in security and someone better suited than I will take a look.;)
     
  6. MightyQueenC

    MightyQueenC Thread Starter

    Joined:
    Jul 7, 2004
    Messages:
    10,306
    Skivvy: I have 3 boys and am all too familiar with what boogers look like :p :D
    I'll do as you say, though (y)

    Thanks, Kenny :) I'll give that a try if what Skivvy told me to do doesn't work.

    Later

    Carolyn :)
     
  7. 24giovanni

    24giovanni Banned

    Joined:
    Jun 14, 2003
    Messages:
    1,083
    If that don't work do a start, find, files and look up all files pertaining to easycleaner. When you are done scanning, delete all entries. Then go to start, run and type regedit. do a find on easycleaner and delete all entries found. There should be 4 of them.
     
  8. MightyQueenC

    MightyQueenC Thread Starter

    Joined:
    Jul 7, 2004
    Messages:
    10,306
    OK
    I have tried all the solutions suggested above and no joy :(
    I found only 2 entries, per giovani's suggestion, that said "easycleaner" and "easy cleaner".
    I see no more entries of easy cleaner or Toniarts, anywhere, using regetit or the link Kenny offered.
    I am attaching the screen shot of what happens when I restart the computer, and try to install the program again as suggested by Skivvywaver.
    Note the disk it is asking for. :confused:
    I am beyond confused at this point.
    Any ideas would be appreciated.
    Thanks in advance
    Carolyn :)
     

    Attached Files:

  9. MightyQueenC

    MightyQueenC Thread Starter

    Joined:
    Jul 7, 2004
    Messages:
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    I did a bit more searching in the forum and here:

    http://forums.techguy.org/showthread.php?p=2351517#post2351517 post #4

    So I went to start > run> msconfig >start up tab (see attached)

    There, circled in RED is what, I believe, is the install wizard, that is trying to install the program. I did nothing yet, until someone tells me to unselect that entry.

    As an aside, circled in BLUE is quicktime player.
    I don't need that in my startup, do I?

    See anything else I should unselect in the start up?

    I am doing nothing, just yet ;)

    Thanks everyone

    Carolyn :)
     

    Attached Files:

  10. hewee

    hewee

    Joined:
    Oct 26, 2001
    Messages:
    57,793
    Well the two you marked are Quick time and the other is for your vidio card.

    http://www.winpatrol.com/db/dbinfo/nwiz.html?nwiz

    Nvida Wizard - NWIZ.EXE

    NWIZ.EXE is the nVidia Wizard that installs with the drivers for recent nVidia graphics cards (starting with their 2002 models).

    This program is used to save your custom video settings so they can be re-applied the next time you reboot your system. This program adds functionality we believe to be worthwhile. A few of the available features include creating up to 32 virtual desktops, creating desktops larger than your screen size, zooming, and supporting dual monitors on Desktop and Laptop systems.

    For more information and to download the latest versions of these files and all NVidia drivers, visit http://www.nvidia.com/content/drivers/drivers.asp.

    If you don't use any of these cool features, this file can be safely removed.
     
  11. Skivvywaver

    Skivvywaver

    Joined:
    Mar 18, 2001
    Messages:
    13,951
    Good lord Queenie. Have you tried doing a restore to a point before you ripped easycleaner out by the roots?

    If you can get the full program back with a restore I am sure we would have better luck. I am going to go download this thing just so I can play with it and see what this deal is all about,
     
  12. MightyQueenC

    MightyQueenC Thread Starter

    Joined:
    Jul 7, 2004
    Messages:
    10,306
    I wonder how my computer hasn't blown up before now, with the little I know and how much more I have to learn about this computer. :) :eek:
    I am reading Hewee's post and then I remember [​IMG] 2 days ago, downloading the MS updates.
    All went OK, until the (optional) hardware update, which I selected, as well. I know not why...
    [​IMG]
    MS updates page message:

    The following updates were installed successfully:
    The following updates failed to be installed successfully:
    Nvidia Corporation - Sound - NVIDIA(R) nForce(TM) Audio Codec Interface
    Error: There is not enough disk space to install the update(s). Free additional space on your hard disk and then try again.
    For more information about the failures, see the View installation history page.

    On the installation page I get:

    Installation Failure
    Error Code: 80246002
    Try to install the update again, or request help from one of the following resources.

    For self-help options:

    Windows Update Response Center
    Windows Update Troubleshooter
    Windows Update Newsgroups

    and then there is a link for MS online support (no-cost Windows updates issues)

    I have not delved any further.
    I have attempted this update 3 times over the past 2 days.
    Does what is happening on reboot have anything to do with this?
    :eek:

    I am gathering, Hewee, that it's OK to unselect QuickTime from the Start up?


    Thanks to all of you :)
    Carolyn
     
  13. MightyQueenC

    MightyQueenC Thread Starter

    Joined:
    Jul 7, 2004
    Messages:
    10,306
    You left me to my own devices, Skivvy. :p :eek:
    I don't think much damage was done. :eek:
    I did create a restore point before all the mucking around. (y)

    I promise not to do another thing, for the time-being.
    Gosh. I was just tidying up the computer a bit. :eek:

    Carolyn :)
     
  14. Kenny94

    Kenny94 Banned

    Joined:
    Dec 16, 2004
    Messages:
    2,026
    mightyqueenc,
    I knew some folks had problems removing easy cleaner. I've never seen anything like this.. Hopefully someone will have an answer. I'll bookmark this one. I know it’s easy for us on the other side of our computer for U to try this and that but, here’s an ideal, is to use a good Registry cleaner to clean your registry of this cat. I recommend RegSeeker for more info visit: http://www.snapfiles.com/get/regseeker.html


    If computers get too powerful, we can organize them into a committee that will do them in.
     
  15. MightyQueenC

    MightyQueenC Thread Starter

    Joined:
    Jul 7, 2004
    Messages:
    10,306
    Thanks, Kenny :)

    I do have, and have had for some time now (months maybe?) TweakNow Registry Cleaner, and have scanned
    (a few times) and only deleted the items safe to remove. (wisely, me thinks)
    Attached is what is always left : the not fully safe to delete and the unknown :eek: .

    Am not doing anything but scan...no clicking or selecting or unselecting anything for now ;)

    Be back later. Kids' turn on computer (n) :D

    Carolyn
     

    Attached Files:

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