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uninstalling page shortcut from firefox

Discussion in 'Web & Email' started by plschwartz, Oct 25, 2007.

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  1. plschwartz

    plschwartz Thread Starter

    Joined:
    Nov 15, 2000
    Messages:
    11,451
    This little program was downloaded from firefox but it keeps popping up unwanted. How can I uninstall it?

    Thanks
    Paul
     
  2. Augie65

    Augie65

    Joined:
    Mar 23, 2005
    Messages:
    6,052
    Open Firefox in safe mode.
    Start> Mozilla Firefox> Mozilla Firefox (Safe Mode).
    Click on Tools> Add-ons> select the extension and click uninstall.
    Close Firefox and restart your computer to be sure.
    If that doesn't work, then close Firefox.
    Start> Run> type: %APPDATA%\Mozilla\Firefox\Profiles then hit OK.
    Then open the default folder and then the extensions folder and delete the folder that corresponds to the add-on you want to uninstall.
    If you don't recognize the name or corresponding add-on GUIDs, open the extension and open its install.rdf file in notepad and see which add-on the directory contains.
     
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