1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Uninstalling XXXToolbar in XP

Discussion in 'Virus & Other Malware Removal' started by Ron the Geek, Jan 23, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. Ron the Geek

    Ron the Geek Thread Starter

    Joined:
    Nov 22, 2006
    Messages:
    492
    I've tried uninstalling this XXXToolbar in Windows Add/Remove Programs and using CCleaner tools but it somehow won't uninstall. Does anyone know the files and registry entries to delete to get rid of this? Thanks!
    RTG:cool:
     
  2. DFW

    DFW Malware Specialist

    Joined:
    Jun 12, 2004
    Messages:
    1,458
    That toolbar can be installed without a user's consent with other malware, I would post a HJT log in the security forum so a expert can have a look for you.
     
  3. bonk

    bonk Banned

    Joined:
    Sep 8, 2005
    Messages:
    11,097
  4. kalisun

    kalisun

    Joined:
    Aug 6, 2003
    Messages:
    445
    Download Adaware SE and Spybot S&D, then install, update and run scans. You can also download the 15-day trial of CounterSpy from here:

    http://www.sunbelt-software.com/CounterSpy.cfm

    Then install and update then run another scan...after it has run a scan and removed anything that it finds you can uninstall CounterSpy or use it until the 15-day trial ends...these programs should help find and remove that XXX tollbars..

    Good Luck!
     
  5. Ron the Geek

    Ron the Geek Thread Starter

    Joined:
    Nov 22, 2006
    Messages:
    492
    Bonk: Went to that link and couldn't find any of the associated files listed there on this PC. I thought maybe the uninstall actually worked but it's still among the programs in Add/Remove. Kalisun: Already tried to get online with this machine—it just won't see the network and I'm not a network guru. Some of the machines I work on will see it and some won't which is a problem itself. This is why I can't run Spybot on these machines since, as you know, the first thing it does is check for updates. If a machine has been hijacked I have no way of knowing. I can look through internet options for home page links, etc., but I need to be able to get any machine that I work on to see the network.
     
  6. Ron the Geek

    Ron the Geek Thread Starter

    Joined:
    Nov 22, 2006
    Messages:
    492
    DFW: This is the same machine referred to in another of my posts "Need HiJack review and help" so there is a HiJack already posted for this machine. Getting ready to see if anyone has posted any responses to that right now.
     
  7. bonk

    bonk Banned

    Joined:
    Sep 8, 2005
    Messages:
    11,097
    You may have to show hidden files first.

    How to Show Hidden Files
    • Click Start.
      Open My Computer.
      Select the Tools menu and click Folder Options.
      Select the View Tab.
      Under the Hidden files and folders heading select Show hidden files and folders.
      Uncheck the Hide protected operating system files (recommended) and uncheck Hide Extensions for known file option.
      Click Yes to confirm.
      Click OK.
     
  8. Ron the Geek

    Ron the Geek Thread Starter

    Joined:
    Nov 22, 2006
    Messages:
    492
    Bonk: As you might imagine, that's the very first thing I do when checking out a machine; it's kinda hard to find everything I'm looking for otherwise. But since I have deleted some files and done some work to this PC, I thought although I have a hijack log of it posted in another thread, an updated one might be wise. So here is the current hijack of this PC:

    Logfile of HijackThis v1.99.1
    Scan saved at 2:08:47 PM, on 1/23/2007
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\system32\ps2.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\S3tray2.exe
    C:\Program Files\Unlocker\UnlockerAssistant.exe
    C:\Program Files\AIM\aim.exe
    C:\WINDOWS\explorer.exe
    C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://out.true-counter.com/b/?101 (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://out.true-counter.com/b/?101 (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://out.true-counter.com/b/?101 (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://out.true-counter.com/a/?101 (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://out.true-counter.com/b/?101 (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.startium.com/metasearch.php?dst=M3
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.searchenhancement.com/nph-enhanced.cgi?affid=sesm&sstring=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.searchenhancement.com/nph-enhanced.cgi?affid=sesm&sstring=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchenhancement.com/searchbar/iev1.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.searchenhancement.com/nph-enhanced.cgi?affid=sesm&sstring=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://out.true-counter.com/a/?101 about:blank (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.searchenhancement.com/nph-enhanced.cgi?affid=sesm&sstring=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://out.true-counter.com/b/?101 (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.searchenhancement.com/nph-enhanced.cgi?affid=sesm&sstring=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://out.true-counter.com/b/?101 (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.searchenhancement.com/nph-enhanced.cgi?affid=sesm&sstring=
    R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.searchenhancement.com/nph-enhanced.cgi?affid=sesm&sstring=
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: WebSearch Class - {9368D063-44BE-49B9-BD14-BB9663FD38FC} - C:\Program Files\scbar\v2\scbar.dll
    F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
    O2 - BHO: BabeIE - {00000000-0000-0000-0000-000000000000} - C:\PROGRA~1\COMMON~2\ADDRES~1\cnbabe.dll (file missing)
    O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - (no file)
    O2 - BHO: F1 Organizer Class - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\x3ro1.dll
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
    O2 - BHO: Search Toolbar BHO Object - {2CF0B992-5EEB-4143-99C0-5297EF71F443} - C:\WINDOWS\System32\stlbdist.DLL
    O2 - BHO: (no name) - {6ACD11BD-4CA0-4283-A8D8-872B9BA289B6} - C:\PROGRA~1\ACCELE~1\StopSign\webcbrowse.dll
    O2 - BHO: Clear Search - {947E6D5A-4B9F-4CF4-91B3-562CA8D03313} - C:\Program Files\ClearSearch\IE_ClrSch.DLL
    O2 - BHO: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\btlink.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O3 - Toolbar: &Search Toolbar - {6A85D97D-665D-4825-8341-9501AD9F56A3} - C:\PROGRA~1\SEARCH~1\stoolbar.dll
    O3 - Toolbar: (no name) - {5F1ABCDB-A875-46c1-8345-B72A4567E486} - (no file)
    O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
    O3 - Toolbar: Search - {2CF0B992-5EEB-4143-99C0-5297EF71F444} - C:\WINDOWS\System32\stlbdist.DLL
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
    O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O8 - Extra context menu item: Add A Page Note - C:\Program Files\CommonName\AddressBar\createnote.htm
    O8 - Extra context menu item: Bookmark This Page - C:\Program Files\CommonName\AddressBar\createbookmark.htm
    O8 - Extra context menu item: Email This Link - C:\Program Files\CommonName\AddressBar\emaillink.htm
    O8 - Extra context menu item: Search using CommonName - C:\Program Files\CommonName\AddressBar\navigate.htm
    O9 - Extra button: (no name) - {2F099F5D-7003-4441-82C2-707C7C273FEB} - C:\PROGRA~1\ACCELE~1\StopSign\webcbrowse.dll
    O9 - Extra 'Tools' menuitem: Block This Page - {2F099F5D-7003-4441-82C2-707C7C273FEB} - C:\PROGRA~1\ACCELE~1\StopSign\webcbrowse.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
    O11 - Options group: [CommonName] CommonName
    O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} (F1 Organizer Class) - http://www.netpaloffers.net/NetpalOffers/DMO1/x3ro1.cab
    O16 - DPF: {018B7EC3-EECA-11D3-8E71-0000E82C6C0D} - http://www.xxxtoolbar.com/ist/softwares/v3.0/0006.cab
    O16 - DPF: {10000273-8230-4DD4-BE4F-6889D1E74167} - http://download.abetterinternet.com/download/cabs/TURB8106/turbo.cab?id=4283063
    O16 - DPF: {20000273-8230-4DD4-BE4F-6889D1E74167} - http://download.abetterinternet.com/download/cabs/TURB8106/payload2.cab
    O16 - DPF: {26E8361F-BCE7-4F75-A347-98C88B418322} - http://dst.trafficsyndicate.com/Dnl/T_50026/QDow.cab
    O16 - DPF: {421A63BA-4632-43E0-A942-3B4AB645BE51} - http://download-ak.systemsoap.com/ssoap/pptproactauthakamai/systemsoappro.cab
    O16 - DPF: {459729AC-727D-4D97-B18A-72EE224EFEC0} (MDefControl Class) - http://defender.veloz.com/pub/download/stop-sign_stp_test.cab
    O16 - DPF: {C7B05B62-C8D7-438C-840B-4994DAAA8EEE} - http://webpdp.gator.com/v3/download/pdpplugin5094_hd3ptdmgainads.cab
    O18 - Protocol hijack: cn - {9346A6BB-1ED0-4174-AFB4-13CD4EC0AA40}
    O18 - Protocol: relatedlinks - {CD8D1CAA-FE4A-45DF-A06C-028AAF1821DE} - C:\PROGRA~1\COMMON~1\BTLINK\btlink.dll
    O19 - User stylesheet: C:\WINDOWS\default.css (HKLM)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: AutoComplete Service (Autocomplete) - Internet Washer - C:\PROGRA~1\SYSTEM~1\autocomp.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

    _____________________________________
    Thanks guys and still taking advice!

    RTG :cool:
     
  9. bonk

    bonk Banned

    Joined:
    Sep 8, 2005
    Messages:
    11,097
    Yea you have infection there.

    click on the red triangle in your post and request it be moved to the Security Section
     
  10. Ron the Geek

    Ron the Geek Thread Starter

    Joined:
    Nov 22, 2006
    Messages:
    492
    Thanks! Heck, I'm still learning how this site works...
     
  11. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    I moved this to Security. :)

    Hijack This is running from the Temp folder.
    It needs to be in a permanent folder on the hard drive.
    It will not function properly from there and it cannot create and restore backups from there.

    Redownload it here: http://thespykiller.co.uk/files/hijackthis_sfx.exe

    Let it extract to C:\Program Files
    Rerun it from there and post a new log.
     
  12. Ron the Geek

    Ron the Geek Thread Starter

    Joined:
    Nov 22, 2006
    Messages:
    492
    Right now, I'd be happy to be back in... This machine won't start up many times; it's getting power but that's it. It just sits there. And, having forgotten that this also happens after the machine has been unattended for an hour (lunch...), it won't come up. The reason that my HiJack posts are always from a temp file is that I work on many used computers and I run HiJack from CD. As the ZIP file doesn't give me the option to install (it just runs) I suppose I would need to simply copy the ZIP file to a folder on the harddrive (\program files\hijack?). Should this ZIP file be giving me the option to install? I've attached a jpg of what my first screen is. I do, however, get a message advising against running the program from a temp folder but no install routine or instructions.
     

    Attached Files:

  13. Ron the Geek

    Ron the Geek Thread Starter

    Joined:
    Nov 22, 2006
    Messages:
    492
    OK, someone tell me the proper way to attach files so that you can click on them and enlarge them. I put this in JPG format; if there's a better choice, let me know, please. Thanks!
    RTG :cool:
     
  14. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    As long as you can move Hijack This out of the Temporary files and into a separate folder of its own.
     
  15. Ron the Geek

    Ron the Geek Thread Starter

    Joined:
    Nov 22, 2006
    Messages:
    492
    There must be different versions of this to download: I copied HiJackThis from the CD I have it on (can't download to the PC—it won't see the network [another dilemma I'll probably start a thread about later]) and placed it in a folder I created, \Program Files\HiJackThis, but it still gives me the "appears to have been started from a temporary folder" message. Do I need to be able to download it directly?
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/537724

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice